• Pressed mouse buttons release on Profile Switch

  Unsure if this (as i consider an issue/bug) is also present in the latest non-beta. I use Automatic Profile Switching, which is what made me realize the issue. This happens e.g when left clicking and holding from an active application bound to a profile,

• The scroll wheel on the Propoint changes pages on the iPad uncontrollably.

  I've noticed that when I scroll the page on my iPad, the scrolling is inconsistent. Sometimes it scrolls an entire page, while other times it only scrolls a few lines. Is there a way to resolve this issue, or could it just be a problem with my mouse?

• Swiftpoint Z tilt back activating randomly

  I have an issue where the Swiftpoint Z will think it's tilted back all the way randomly. I have the mouse programmed to flash a custom message on the OLED screen, and change the scroll wheel to shift through songs when tilted backwards 17 degrees, and

• [Linux] Auto Long Press Click not working

  Hi ! I'm trying to configure an Auto-Click on a button on my Z2 and I can't get it to work... I can't configure it. (short auto-click works) Here is my 'script' for my long auto click. Long Auto Click Where is the problem please?

• Controller input not detected

  I struggle to get controller input detected by external software or games. Windows joycpl also doesn't seem to detect any buttons or sticks, not sure if it ever did or should tho.

• Issue with sub-profiles and modifier key setups

  I have a main "desktop" profile where I use top and bottom thumb button as modifier keys (e.g. Front Edge = forward, but Top thumb + front edge = home) and I was hoping to set up a sub-profile where I could add to those. Unfortunately, I've found out

• Win 10 won't hibernate with Z/Tracer

  Hi since I have been using swift point mice (both Z and Tracer)my computer wont go into hibernation when the computer is left alone I never realised it was the swift point mouse until I unplugged the mouse to do some cable management and within minute

• Recalibration for Z's Deep Click Sensor

  My Swiftpoint Z could not precept its all 5 pressure sensitive buttons correctly, when I press them, they just cannot reach Force 100%.  I also didn't find any way to recalibrate it neither in mouse's user guide nor X1 control panel. By the way, where's

• Profile Switching 'Names' on OLED not appearing when rotating mouse?

  Okay, I submitted a ticket for this and then closed it, thinking I solved my own problem. I didn't, it just keeps coming back again and again, whenever I try to make a new profile. I will now copy and past my ticket below: ---- I am rather new so hopefully

• Firmware update fails

  I downloaded the X1 Control Panel and started the firmware update,an "Update Failed" error displayed every time.I also tried old 'Swiftpoint Driver' software but no difference."Error: 1" displayed by older versions.

• Swiftpoint Z - scrolling is too sensitive on OSX unless I replug it

  Hello, I have this problem on OSX which is mentioned here by some Linux users too - the scroll gets jumpy sometimes, unless I replug the mouse.  I is there a way to force-restart it for example? Replugging works but is a bit cumbersome. Loving Swiftpoint-Z

• my Z 's left trigger pull button has Unusual sound

  The normal situation is two ticking sounds, but mine has three times, and the third time after the rebound, there is a very subtle sense of passage, but there is a very obvious sound. Although it does not affect the use, but it makes me worry about its

• not be able to tilt and scroll for zoom in pdf for swiftpro

   i have a problem to zoom in/out pdf when tilt and scroll style of zoom in/out even already set in control panel

• Firmware update fails after installing X1 for a Swiftpoint Z -- solution

  Hi, I ran into a problem but I figured it out and thought it might help other people. After I updated from the old Swiftpoint Z software to the new X1 software I kept getting an "Update Failed" error when trying to update the driver and firmware.  After trying several things, like rebooting, manually uninstalling the older software, etc., I finally thought to plug the mouse into a USB 2 port instead of the USB 3 port it's usually plugged into.  After that, the update worked.  I'm not sure if it's

• Announcements

• X1 Control Panel Experimental Linux Version

  Disclaimer: Linux is not an officially supported platform. This release is purely experimental, so comes with no guarantee that it will work on your system, or that it will receive further updates. A list of known issues is included further below. But

• Swiftpoint X1 Control Panel Beta Testing

  If you'd like to be involved in testing beta versions of the software for our Professional Range mice check the thread linked below for more details (Community account required)

• Providing Feedback and Reporting Issues

  Providing Feedback If you have any feedback or suggestions feel free to post them in our community forum as an Idea topic, or submit a ticket. First though please do a quick search in-case someone else has already started a relevant topic you could add to instead. If they have, make sure to use the voting system so we know which ideas are most popular. You will find the Vote button at the top of any Idea topic. Reporting Issues If you encounter any issues with the X1 Control Panel please post details

• Sticky Posts

• X1 Control Panel Experimental Linux Version

  Disclaimer: Linux is not an officially supported platform. This release is purely experimental, so comes with no guarantee that it will work on your system, or that it will receive further updates. A list of known issues is included further below. But

• Providing Feedback and Reporting Issues

  Providing Feedback If you have any feedback or suggestions feel free to post them in our community forum as an Idea topic, or submit a ticket. First though please do a quick search in-case someone else has already started a relevant topic you could add to instead. If they have, make sure to use the voting system so we know which ideas are most popular. You will find the Vote button at the top of any Idea topic. Reporting Issues If you encounter any issues with the X1 Control Panel please post details

• Most Discussed Topics

• Swiftpoint Z2 - Left Trigger Pull just not working

  Received my Swiftpoint Z2 last week and finally got a chance to unbox and program it, and the Left Trigger Pull is just not working. Anyone else had an issue with one of the buttons? I've had mice where it happens after 12+ months of major use, but not

• MMB Questions

  Hi Swiftpoint, I have two semi related questions: 1. Since the mmb on one of my Z's is basically on its way out, I was wondering whether there was a way to only buy the pcb as a replacement or get enough specs to buy a suitable replacement switch so I

• Z2 grip pads - replacement adhesive?

  When discovering that my Z2's thumb-area grip pad began to slide out of its recessed location, I was happy to find this Knowledge Base article - https://support.swiftpoint.com/portal/en/kb/articles/pro-range-grip-replacements. Besides offering the helpful

• Winsows 10 to 11. Can't load my backup file.

  Hi, i went to Windows 11 and installed the swiftpoint app. I made a backup a few months back but I can't upload it. Do I have to remap everything, or is there a way to load the backup into the app? Thanks

• Is it possible to configure the PenPoint so that tilting the mouse left or right triggers the left/right arrow keyboard keys?

  Is it possible to configure the PenPoint so that tilting the mouse left or right triggers the left/right arrow keyboard keys?