my z3 dosen't wor from unpacking

my z3 dosen't wor from unpacking

Hi,
i would know if some users has the same problem.
From the unpacking of my z3 (i was so happy) the tilt fonction seem to work, but when i pluged the adapter wireless nothing work. 
So i decided to plug with wired usb, but nothing work too.
I updated the mouse to the last firmware but when it was finish, only a blue light and the connecting option on the mouse was working.
i heaven take the beta update but same result. 
The cusrsor dosen't move, but the swift app on windows can see the mouse.
I don't think it's a soft bug so, what you think ?