Recently, I purchased the Swiftpoint Z3 mouse, and it was working perfectly until around 8/17, when the receiver began disconnecting intermittently. Windows would display a "USB Device Not Recognized" error, and now the receiver will not connect at all.

When I open the Swiftpoint Control Panel, it prompts me to repair the receiver. The repair process appears to complete successfully, but when the software attempts to reconnect, it fails and immediately asks me to repair the receiver again. This creates a continuous repair loop.

Has anyone experienced this issue before or have any suggestions on how to resolve it? Any insight would be greatly appreciated.