Another Bluetooth device is interfering with my mouse
In general Bluetooth devices are made to work around each
other by switching between channels if they detect one is in use by another nearby device.
But there are cases where another wireless device appears
to significantly degrade the mouses connection.
When this happens there are generally other factors
involved as well. Such as interference from a third device which
both Bluetooth devices are also trying to work around. The most common
source of this on modern systems is USB devices connected to USB 3.0
ports (you can find more details about this issue here
if it could be factor on your setup). In addition to external devices, we've
also heard of cases where internal components can compromise a mouses Bluetooth connection (for example a fingerprint
scanner as discussed in this thread
on Microsoft's forum).
All of this is to say that
unfortunately the cause for problems like this are very system specific.
So the best approach would be to replicate the issue, then try making adjustments to your setup
(disconnecting/disabling non-essential device) until the problem goes
away. Once you know which devices are contributing to the problem you
can then make an informed decision on how it would be best to alter your
setup to avoid the problem.
If you have a USB receiver for your mouse (as included with ProPoint), using this rather than Bluetooth is one change
which might help if you can't find any other factors which can be easily
adjusted. Particularly if you connect the USB receiver away from other
devices, for example by using a USB extension cable.
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