Battery level is reported as 1% or 2% after charging
We are aware of an issue where the battery can incorrectly
report a very low charge immediately after it is removed from the
charger; if the mouse was switched off while charging.
This is an incorrect reading, so you shouldn't worry that your mouse is not charging correctly.
To get the correct battery reading again just switch your mouse back on and it will update again shortly after the mouse reconnects to your PC. It should only take a few seconds for the Swiftpoint Control Panels battery reading to be updated; however Windows may take a minute to update its Bluetooth list with the correct reading if you are checking it there.
Swiftpoint P3 Control Panel Download (For ProPoint, SurfacePoint, TracPoint, PadPoint, PenPoint, GoPoint & ErgoPoint)
The Swiftpoint P3 Control Panel supports our current generation pen-grip mice including the following models; plus ErgoPoint: ProPoint SurfacePoint TracPoint PadPoint PenPoint GoPoint P3 Control Panel Downloads Windows 10/11: P3 Control Panel ...
How do I check my mouses battery level?
An approximate battery level is available on Windows 10 and macOS while paired over Bluetooth. This can be found at the bottom left corner of the Swiftpoint Control Panel, or on Windows it is also in your Bluetooth device list. Windows macOS ...
How do I pair my Pen-grip mouse with a USB receiver?
To pair your Pen-grip mouse to a new USB receiver please follow the steps below: Only USB charger/receivers can be paired with. If you have a USB charger with orange Swiftpoint branding (as included with TRACPOINT, PadPoint, PenPoint and GoPoint) ...
How do I know if my Swiftpoint Pen-Grip mouse is charging correctly?
While placed on a USB charger, the LED on your pen-grip mouse should respond as follows: The LED will flash rapidly for 30 seconds when it is first placed on the receiver. After this the flashing will continue, but at a slower rate for up to 90 ...
P3 Control Panel - Desktop Presenter
When using any of our pen-grip mice or ErgoPoint with the Swiftpoint P3 Control Panel on Windows you will have access to the "Desktop Presenter" tools. This is a set of tools that enhance your ability to perform presentations using your PC; either in ...