Can I use the my Z, Tracer or Creator mouse via a USB Hub?
Can I use the my Z, Tracer or Creator mouse via a USB Hub?
When possible it is recommend to connect your mouse directly to your computers USB ports. But if a USB hub is required it is recommended that you use a powered hub.
If your mouse is working with it's default configuration, but changes you make in the X1 Control Panel are not applying to it. There may be a problem with the connection between your mouse and the Control Panel. Firstly, if the Control Panel is ...
A factory reset will clear the mouses firmware settings to default, including any custom profiles that have been saved to its flash. It is a good troubleshooting step for most hardware issues. Note: If the X1 Control Panel is running when you do ...
The joystick functions in our classic grip mice can be disabled temporarily within Device Manager. Which can be accessed via control panel, or by right clicking the Start Menu. Within device manager expand the "Human Interface Devices" section, then ...
If your Z/Tracer/Creators scroll-wheel is starting to register scrolls in the opposite direction when scrolling rapidly in one direction (e.g. repeatedly scrolling up while already at the top of a page causes frequent scrolls down the page), then the ...
We're not working on it now, but a wireless mouse in our Classic-grip range is something we investigated while developing the original Z. Unfortunately it wasn't feasible at the time, but we hope to revisit the idea in the future.