Can I use the my Z, Tracer or Creator mouse via a USB Hub?
When possible it is recommend to connect your mouse directly to your computers USB ports. But if a USB hub is required it is recommended that you use a powered hub.
Related Articles
X1 Control Panel settings are not applying to the mouse (Mouse not detected)
If your mouse is working with it's default configuration, but changes you make in the X1 Control Panel are not applying to it. There may be a problem with the connection between your mouse and the Control Panel. Firstly, if the Control Panel is ...
Classic Grip Factory Reset Procedure - For Z/Z2, Tracer & Creator
A factory reset will clear the mouses firmware settings to default, including any custom profiles that have been saved to its flash. It is a good troubleshooting step for most hardware issues. Note: If the X1 Control Panel is running when you do ...
Z's joystick capabilities are interfering with my other Joystick; or adversely effecting controls in specific games.
The joystick functions in our classic grip mice can be disabled temporarily within Device Manager. Which can be accessed via control panel, or by right clicking the Start Menu. Within device manager expand the "Human Interface Devices" section, then ...
Intermittent Reverse Scrolling
If your Z/Tracer/Creators scroll-wheel is starting to register scrolls in the opposite direction when scrolling rapidly in one direction (e.g. repeatedly scrolling up while already at the top of a page causes frequent scrolls down the page), then the ...
Classic-Grip Spare parts (for Swiftpoint Z, Tracer & Creator)
If you need replacements for the lockout feet, grips, or button caps of your Z, Tracer or Creator these are available on our website at the links below. Lockout Feet Silicon Grip Pack Button Cap Pack