Cannot connect to mouse in firmware update mode on Windows 11

Cannot connect to mouse in firmware update mode on Windows 11

When updating your pen-grip mouse's firmware you need to create a pairing to the mouse while it's in firmware update mode. In the firmware update wizard this step is identified as "Create pair with DfuG4/P3Update".

Due to a change in Windows 11 the DfuG4/P3Update devices will not be available for pairing by default. To make them visible you will need to change the "Bluetooth devices discovery" setting from "Default" to "Advanced".

This new setting can be found below your Bluetooth device list, as shown in the screenshot below.



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