Enabling mouse support on iPadOS 13

Enabling mouse support on iPadOS 13

From iPadOS 13.4 onward an improved cursor is available by default. So these steps should no longer be required.

In iPadOS 13 Apple has added a form of mouse support called AssistiveTouch. This new feature enables a mouse cursor in all iPad apps which you can control with any mouse in the Pen-grip range.

This feature is not enabled by default however, so in order to get your mouse working on your iPad after pairing over Bluetooth please follow the steps below.
This feature is separate from the mouse support offered by our Remote Desktop partners. So you do not need to enable it to use ProPoint in these apps.
  1. Open the Settings menu on your iPad and go to the Accessibility section.
  2. From there scroll down to the Physical and Motor section and select Touch.
  3. At the top of the Touch section you will see AssistiveTouch. Select this to access the menu where you can enable it, and adjust its settings.
The video below demonstrates the entire process of setting up a Pen-grip mouse with an iPad. From pairing over Bluetooth, to enabling AssistiveTouch, then customizing some of the available settings.. 




    • Related Articles

    • Do Pen-grip mice work on iOS (iPad/iPhone)?

      Supported Devices/Features All of the current Pen-grip range can be used on iOS devices. However which features are supported varies based on mouse model and iOS version. ProPoint, PadPoint and the Swiftpoint GT can be used across all apps with iOS ...

    • Does TRACPOINT work on an iPad or iPad Pro?

      The full mouse support offered by ProPoint in supported remote desktop applications is not available on TRACPOINT. But the upcoming release of iPadOS will add partial mouse support as an accessibility feature.  With this enabled, the TRACPOINT can be ...

    • My mouse is not working in Teamviewer on iOS

      If you have paired your ProPoint, PadPoint or GT mouse over Bluetooth with your iOS device and it is not working within your Teamviewer session. First make sure that you have the latest version of Teamviewer installed from the App store. Also check ...

    • I cannot hold down any button for more than a few seconds during a remote desktop session on iPad.

      This is a known issue with an early version of the pen-grip mouse firmware. So you should be able to resolve it by performing a firmware update. If you have not done this before you can find details on how to proceed in the article below. How do I ...

    • My mouse is not working in Parallels Access on iOS

      If the Parallels Access app on iOS is not recognizing your mouse after pairing over Bluetooth you may need to enable support in its settings menu. You can find the settings menu at the top right of the Parallels Access home screen. From there scroll ...