How do I check my mouses battery level?
An approximate battery level is available on Windows 10 and macOS while paired over Bluetooth. This can be found at the bottom left corner of the Swiftpoint Control Panel, or on Windows it is also in your Bluetooth device list.
If you are using the USB receiver, the battery percentage is not available directly. But the LED will flash red once every 10 seconds when the battery starts to get low, or twice every 10 seconds if it is very low.
To confirm that your mouse is fully charged, just place it on the USB charger until the LED stops flashing.
How do I pair my Pen-grip mouse with a USB receiver?
To pair your Pen-grip mouse to a new USB receiver please follow the steps below: Only USB charger/receivers can be paired with. If you have a USB charger with orange Swiftpoint branding (as included with TRACPOINT, PadPoint, PenPoint and GoPoint) ...
Windows P3 Control Panel Clean Install
If you are experiencing strange or unexpected behavior from your pen-grip mouse while the Control Panel is enabled, which disappears when you disable it. There may be a problem with your Control Panel installation. To resolve this please try ...
How do I pair with my Pen-grip mouse over Bluetooth?
The pairing process for the Swiftpoint GT is mostly the same as below, but not all of the details apply. So please refer here instead for pairing instructions if you have a GT. To pair your pen-grip mouse mouse to a device over Bluetooth please ...
My mouse is paired over Bluetooth, but will not connect.
If your mouse is showing in your Bluetooth device list as paired, but is not connecting when you switch it on; one of three things described below could be happening. You should be able to tell which, based on how the light on your mouse responds ...
After Installing the Control Panel for Mac, my mouse buttons stop responding.
The latest versions of the Swiftpoint Control Panel for Mac require your mouse to have firmware version 1.20 or newer installed. So if your mouse has an earlier version it will need to be updated. To perform the update just pair with your mouse over ...