How do I check my mouses battery level?
An approximate battery level is available on Windows 10 and macOS while paired over Bluetooth. This can be found at the bottom left corner of the Swiftpoint Control Panel, or on Windows it is also in your Bluetooth device list.
If you are using the USB receiver, the battery percentage is not available directly. But the LED will flash red once every 10 seconds when the battery starts to get low, or twice every 10 seconds if it is very low.
To confirm that your mouse is fully charged, just place it on the USB charger until the LED stops flashing.
Battery level is reported as 1% or 2% after charging
We are aware of an issue where the battery can incorrectly report a very low charge immediately after it is removed from the charger; if the mouse was switched off while charging. This is an incorrect reading, so you shouldn't worry that your mouse ...
How do I pair my Pen-grip mouse with a USB receiver?
To pair your Pen-grip mouse to a new USB receiver please follow the steps below: Only USB charger/receivers can be paired with. If you have a USB charger with orange Swiftpoint branding (as included with TRACPOINT, PadPoint, PenPoint and GoPoint) ...
Swiftpoint P3 Control Panel Download (For ProPoint, SurfacePoint, TracPoint, PadPoint, PenPoint & GoPoint)
The Swiftpoint P3 Control Panel supports our current generation pen-grip mice including the following models: ProPoint SurfacePoint TracPoint PadPoint PenPoint GoPoint P3 Control Panel Downloads Windows 10: P3 Control Panel V126.96.36.199 Download You can ...
How do I update my Pen-grip mouses firmware?
Keeping your mouses firmware up to date will give you access to the latest features and improvements. Firmware updates can be performed with our Swiftpoint Control Panel software on a macOS or Windows 10 PC that has Bluetooth 4.0 support. Either of ...
Another Bluetooth device is interfering with my mouse
In general Bluetooth devices are made to work around each other by switching between channels if they detect one is in use by another nearby device. But there are cases where another wireless device appears to significantly degrade the mouses ...