How do I know if my Swiftpoint Pen-Grip mouse is charging correctly?
While placed on a USB charger, the LED on your pen-grip mouse should respond as follows:
- The LED will flash rapidly for 30 seconds when it is first placed on the receiver.
- After this the flashing will continue, but at a slower rate for up to 90 minutes.
- Once the battery is fully charged, the LED will switch off.
So if the LED only flashes for a short time, this should mean that your battery was already close to fully charged.
How do I pair my Pen-grip mouse with a USB receiver?
To pair your Pen-grip mouse to a new USB receiver please follow the steps below: Only USB charger/receivers can be paired with. If you have a USB charger with orange Swiftpoint branding (as included with TRACPOINT, PadPoint, PenPoint and GoPoint) ...
Swiftpoint P3 Control Panel Download (For ProPoint, SurfacePoint, TracPoint, PadPoint, PenPoint & GoPoint)
The Swiftpoint P3 Control Panel supports our current generation pen-grip mice including the following models: ProPoint SurfacePoint TracPoint PadPoint PenPoint GoPoint P3 Control Panel Downloads Windows 10: P3 Control Panel V184.108.40.206 Download You can ...
How do I pair with my Pen-grip mouse over Bluetooth?
The pairing process for the Swiftpoint GT is mostly the same as below, but not all of the details apply. So please refer here instead for pairing instructions if you have a GT. To pair your pen-grip mouse mouse to a device over Bluetooth please ...
Battery level is reported as 1% or 2% after charging
We are aware of an issue where the battery can incorrectly report a very low charge immediately after it is removed from the charger; if the mouse was switched off while charging. This is an incorrect reading, so you shouldn't worry that your mouse ...
My pen-grip mouse only works for a few seconds on startup; or gets stuck in the top corners of the screen on macOS
These issues can occur if your Mac previously had the GTs "Swiftpoint Manager" software installed, or currently has it installed. The Swiftpoint Manager is not compatible with current generation Pen-grip mice, so all trace of it needs to be removed ...