The latest generation of Pen-grip mice use a gyroscope to detect when the mouse is tilted for gestures, and for controlling the cursor in presentation mode.
If this is miss-calibrated it can cause a variety of issues including:
No cursor movement.
Tilt gestures activating or remaining on while the mouse is flat on desk.
Tilt gestures not activating while mouse is tilted.
Inconsistent cursor movement while in presentation mode.
So if you are encountering any of these issues you may just need to re-calibrate the gyroscope to your desk. This can be done by following the steps or video below:
Set the switch on the base of your mouse to OFF.
Hold down the front two mouse buttons.
If you have a ProPoint, don't hold third rear button.
While still holding the two buttons set the switch to PRESENT.
Continue holding both mouse buttons for 20 seconds. The LED will flash red 3 times each five seconds then stay lit up red at 20 seconds.
Once the LED is remaining red place the mouse so it's flat on your desk, release both mouse buttons and take your hand completely off the mouse.
Let the mouse sit still for 20 seconds while it calibrates the Gyroscope. The LED will give a very brief red flash when this is complete.
ProPoint is used for the demonstrations, but this applies to all current generation Pen-grip mice (TracPoint, PenPoint, PadPoint).
This calibration will also clear your pairings both over Bluetooth, and with the USB receiver.
To resume using your mouse over the USB receiver you can just hold the mouse close to it and roll the scroll wheel every few seconds. The LED should light up green in a few seconds to indicate it has been re-paired.
For Bluetooth you will need to create a new pairing with the normal pairing procedure. But we would recommend also removing any old Bluetooth pairings from the devices you have connected your mouse to previously. Since they will no longer be valid and may cause confusion if they are left in your Bluetooth device lists.
Summary The Pen-grip range are our series of ultra-light and portable pen-grip mice. First introduced with the 300 series in 2011, they have since been refined over two generations to the current ProPoint and its siblings TRACPOINT, PadPoint, ...
Our pen-grip mice should be held using just the thumb, index and middle finger of your right hand. Your thumb will rest on the left grip of the mouse pointing away from you. While your middle finger should sit on the grip opposite your thumb, just ...
If you are having problems with the connection to your mouse, or connecting to your mouse at all; a factory reset may help get you up and running again. The steps to perform a factory reset are as follows: Set the switch on the base of your mouse to ...
To pair your Pen-grip mouse to a new USB receiver please follow the steps below: Only USB charger/receivers can be paired with. If you have a USB charger with orange Swiftpoint branding (as included with TRACPOINT, PadPoint, PenPoint and GoPoint) ...
The pairing process for the Swiftpoint GT is mostly the same as below, but not all of the details apply. So please refer here instead for pairing instructions if you have a GT. To pair your pen-grip mouse mouse to a device over Bluetooth please ...