Z/Tracer - Factory Reset Procedure
To reset the settings saved in your Z or Tracer's firmware to their defaults, follow the steps below.
- Unplug your mouse.
- Hold down the main left and right mouse buttons.
- Plug your mouse back in while continuing to hold both mouse buttons.
- On the Z a countdown should be displayed on the OLED screen along with the the mouse vibrating. While on Tracer the logo backlight will flash red.
- Continue holding down both mouse buttons until the countdown completes, or the logo stops flashing red.
Note: If the X1 Control Panel is running when you do this, your custom settings will be loaded back onto your mouse immediately. So if you want to test with the default settings exit the X1 Control Panel before performing these steps. Or backup your profiles to a file then use the "Clear and Reset Settings in Driver and Mouse" option from the X1 Control Panels cogs main menu.
Z's joystick capabilities are interfering with my other Joystick; or adversely effecting controls in specific games.
The joystick functions in our classic grip mice can be disabled temporarily within Device Manager. Which can be accessed via control panel, or by right clicking the Start Menu. Within device manager expand the "Human Interface Devices" section, then ...
Intermittent Reverse Scrolling
If your Z/Tracer/Creators scroll-wheel is starting to register scrolls in the opposite direction when scrolling rapidly in one direction (e.g. repeatedly scrolling up while already at the top of a page causes frequent scrolls down the page), then the ...
What is the difference between TRACER and the Swiftpoint Z?
Both TRACER and Z feature the same ergonomic shape, button placement and basic specifications. But there are differences in terms of hardware/software features and accessories. The Z is our top-tier premium model so has several features not available ...
Classic-Grip Spare parts (for Swiftpoint Z, Tracer & Creator)
If you need replacements for the lockout feet, grips, or button caps of your Z, Tracer or Creator these are available on our website at the links below. Lockout Feet Silicon Grip Pack Button Cap Pack
Swiftpoint X1 Control Panel Download (for Z, Tracer and Creator)
The Swiftpoint X1 Control Panel is available for Windows and macOS, and supports the Swiftpoint Z, Tracer and Creator. You can find details on what's new in the latest versions here. X1 Control Panel Downloads Windows: X1 Control Panel V188.8.131.52 ...