Z/Tracer - Factory Reset Procedure
To reset the settings saved in your Z or Tracer's firmware to their defaults, follow the steps below.
- Unplug your mouse.
- Hold down the main left and right mouse buttons.
- Plug your mouse back in while continuing to hold both mouse buttons.
- On the Z a countdown should be displayed on the OLED screen along with the the mouse vibrating. While on Tracer the logo backlight will flash red.
- Continue holding down both mouse buttons until the countdown completes, or the logo stops flashing red.
Note: If the X1 Control Panel is running when you do this, your custom settings will be loaded back onto your mouse immediately. So if you want to test with the default settings exit the X1 Control Panel before performing these steps. Or backup your profiles to a file then use the "Clear and Reset Settings in Driver and Mouse" option from the X1 Control Panels cogs main menu.
What is the difference between TRACER and the Swiftpoint Z?
Both TRACER and Z feature the same ergonomic shape, button placement and basic specifications. But there are differences in terms of hardware/software features and accessories. The Z is our top-tier premium model so has several features not available ...
Swiftpoint X1 Control Panel Download (for Z, Tracer and Creator)
The Swiftpoint X1 Control Panel is available for Windows and macOS, and supports the Swiftpoint Z, Tracer and Creator. You can find details on what's new in the latest versions here. X1 Control Panel Downloads Windows: X1 Control Panel V18.104.22.168 ...
Is there a wireless version?
We're not working on it now, but a wireless mouse in our Classic-grip range is something we investigated while developing the original Z. Unfortunately it wasn't feasible at the time, but we hope to revisit the idea in the future.
The grip pads are coming loose on my mouse
The grips pads on our classic-grip mice are intended to be user replaceable so only use a light adhesive. This should hold them securely in place during normal use, while also allowing them to be peeled off for replacement without damaging the mouse. ...
My mouse stops working after launching the X1 Control Panel
If your mouse stops responding to mouse movement and button presses when it connects to the X1 Control Panel there may be a problem with the config file that the Control Panel is uploading to your mouse. To check if this could be the case first fully ...