Classic Grip Factory Reset Procedure - For Z/Z2/Z3, Tracer & Creator

Classic Grip Factory Reset Procedure - For Z/Z2/Z3, Tracer & Creator

A factory reset will clear the mouse's firmware settings to default, including any custom profiles that have been saved to its flash. It's an initial actionable step to troubleshoot and isolate potential hardware issues. 
Notes
Note: If the X1 Control Panel is running when you do this, your custom settings will be loaded back onto your mouse immediately. So if you want to test with the default settings, exit the X1 Control Panel before performing the reset.
To perform a factory reset follow the steps below:
  1. Unplug your mouse.
    1. Z3 - Also Switch the mouse off.
  2. Hold down the main left and right mouse buttons.
  3. While continuing to hold both mouse buttons.
    1. Z3 - Switch the mouse back on.
    2. Other - Plug your mouse back in.
  4. Keep holding both mouse buttons for 10 seconds, over this time the mouse will:
    1. Z/Z2/Z3 - Display a countdown on the OLED screen, along with the mouse vibrating, and the logo backlight flashing red.
    2. Tracer - Flash its logo backlight red.
    3. Creator - Give several short vibrations, then one long vibration.
  5. Release both buttons after 10 seconds to complete the reset. If the mouse does not respond immediately, unplug and reconnect it.
Alert
Performing a factory reset on the Z3 will result in losing your currently active SwiftLink pairing. To re-pair your Z3 to your SwiftLink receiver, reference this article here.