If your Zs OLED screen is no longer responding. Please try performing a reset of your Z with the steps below and confirm if there is any response from the OLED screen.
- Unplug your Z (and switch off the Z3).
- Hold down the main left and right mouse buttons.
- Plug your Z back, or switch your Z3 back on in while continuing to hold both mouse buttons.
- A countdown should be displayed on the OLED screen along with the logo backlight flashing red and the mouse vibrating.
If you can feel the vibration, and see the logo backlight flashing, but
the OLED still does not respond there must be a physical issue with the
OLED. If this is the case please
submit a support ticket to see what options are available.