The OLED screen on my Z is no longer working.

The OLED screen on my Z is no longer working.

If your Zs OLED screen is no longer responding. Please try performing a reset of your Z with the steps below and confirm if there is any response from the OLED screen.
  1. Unplug your mouse.
  2. Hold down the main left and right mouse buttons.
  3. Keep holding both mouse buttons for 10 seconds, over this time the mouse will display a countdown on the OLED screen, along with the mouse vibrating, and the logo backlight flashing red.
  4. Release both buttons after 10 seconds to complete the reset. If the mouse does not respond immediately, unplug and reconnect it.
If you can feel the vibration, and see the logo backlight flashing, but the OLED still does not respond there must be a physical issue with the OLED. If this is the case please submit a support ticket to see what options are available.

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