The Z is outputting the incorrect keyboard keys.
This issue is due to the fact that the Z operates as a US QWERTY device, and windows does not support multiple devices with different keyboard layouts correctly. So if you are using a non US QWERTY keyboard, some of the Z's outputs will be modified by windows to match your keyboard layout.
Hopefully we can add other keyboard layout options for the Z in a firmware or driver update. But for now the only solution is to keep the conversion in mind when you are setting up your mappings.
So when you want to send a key that has a different position on a QWERTY keyboard, look at the position of the key you want to output on your keyboard, then output the QWERTY key in this position instead (adding a Shift Modifier when required). When windows receives this key it will then translate it back into the key you wanted.
Z's joystick capabilities are interfering with my other Joystick; or adversely effecting controls in specific games.
The joystick functions in our classic grip mice can be disabled temporarily within Device Manager. Which can be accessed via control panel, or by right clicking the Start Menu. Within device manager expand the "Human Interface Devices" section, then ...
Is there a wireless version?
We're not working on it now, but a wireless mouse in our Classic-grip range is something we investigated while developing the original Z. Unfortunately it wasn't feasible at the time, but we hope to revisit the idea in the future.
Z/Tracer - Factory Reset Procedure
To reset the settings saved in your Z or Tracer's firmware to their defaults, follow the steps below. Unplug your mouse. Hold down the main left and right mouse buttons. Plug your mouse back in while continuing to hold both mouse buttons. On the Z a ...
Intermittent Reverse Scrolling
If your Z/Tracer/Creators scroll-wheel is starting to register scrolls in the opposite direction when scrolling rapidly in one direction (e.g. repeatedly scrolling up while already at the top of a page causes frequent scrolls down the page), then the ...
The grip pads are coming loose on my mouse
The grips pads on our classic-grip mice are intended to be user replaceable so only use a light adhesive. This should hold them securely in place during normal use, while also allowing them to be peeled off for replacement without damaging the mouse. ...