What is the warranty period for the Swiftpoint Z, Tracer and Creator?
All Swiftpoint mice include with a 12 Month manufacturer’s warranty.
If you believe there is a problem with your mouse, please submit a ticket to our support team here
Swiftpoint X1 Control Panel Download (for Z, Tracer and Creator)
The Swiftpoint X1 Control Panel is available for Windows and macOS, and supports the Swiftpoint Z, Tracer and Creator. You can find details on what's new in the latest versions here. X1 Control Panel Downloads Windows: X1 Control Panel V220.127.116.11 ...
Is there a wireless version?
We're not working on it now, but a wireless mouse in our Classic-grip range is something we investigated while developing the original Z. Unfortunately it wasn't feasible at the time, but we hope to revisit the idea in the future.
Z/Tracer - Factory Reset Procedure
To reset the settings saved in your Z or Tracer's firmware to their defaults, follow the steps below. Unplug your mouse. Hold down the main left and right mouse buttons. Plug your mouse back in while continuing to hold both mouse buttons. On the Z a ...
What is the difference between TRACER and the Swiftpoint Z?
Both TRACER and Z feature the same ergonomic shape, button placement and basic specifications. But there are differences in terms of hardware/software features and accessories. The Z is our top-tier premium model so has several features not available ...
My mouse stops working after launching the X1 Control Panel
If your mouse stops responding to mouse movement and button presses when it connects to the X1 Control Panel there may be a problem with the config file that the Control Panel is uploading to your mouse. To check if this could be the case first fully ...