What is the warranty period for the Swiftpoint Z, Tracer and Creator?
All Swiftpoint mice include with a 12 Month manufacturer’s warranty.
If you believe there is a problem with your mouse, please submit a ticket to our support team here.
Related Articles
Intermittent Reverse Scrolling
If your Z/Tracer/Creators scroll-wheel is starting to register scrolls in the opposite direction when scrolling rapidly in one direction (e.g. repeatedly scrolling up while already at the top of a page causes frequent scrolls down the page), then the ...Classic-Grip Spare parts (for Swiftpoint Z, Tracer & Creator)
If you need replacements for the lockout feet, grips, or button caps of your Z, Tracer or Creator these are available on our website at the links below. Lockout Feet Silicon Grip Pack Button Cap PackZ's joystick capabilities are interfering with my other Joystick; or adversely effecting controls in specific games.
The joystick functions in our classic grip mice can be disabled temporarily within Device Manager. Which can be accessed via control panel, or by right clicking the Start Menu. Within device manager expand the "Human Interface Devices" section, then ...Is there a wireless version?
We're not working on it now, but a wireless mouse in our Classic-grip range is something we investigated while developing the original Z. Unfortunately it wasn't feasible at the time, but we hope to revisit the idea in the future.Swiftpoint X1 Control Panel Download (for Z/Z2, Tracer and Creator)
The Swiftpoint X1 Control Panel is available for Windows and macOS, and supports the Swiftpoint Z/Z2, Tracer and Creator. You can find details on what's new in the latest versions here. X1 Control Panel Downloads Windows: X1 Control Panel V3.0.7.0 ...