X1 Control Panel Crashes when importing profiles from Swiftpoint Driver
We've seen a few cases where problems importing profiles occurred due to
partial corruption of profiles in the Swiftpoint Driver.
If you don't have the Swiftpoint Driver installed at all anymore you can download it here
to recover your profiles. Once
you've successfully transferred your profiles across we recommend
uninstalling the Swiftpoint Driver. As running it at the same time as the X1 Control
Panel will cause issues.
Within the Swiftpoint driver this corruption
presented as settings missing from the "<PROFILE> Settings" page.
For example in the image below the "Maximum Polling Rate" setting is
missing.
The Swiftpoint driver was still able to function with profiles corrupted like this, but the X1 Control Panel will not be able to load them while they are in this state. So if
any of your profiles are missing settings like this in the Swiftpoint Driver you can
correct the issue by removing all the settings on that page, then
recreating them before making a new export (Use the -REMOVE, then +ADD
buttons at the bottom of the page to do this).