300 Series
My 300 Series Swiftpoint Mouse is not working at all.
If your mouse is not working at all, please try the following steps in sequence: 1. Confirm the 300 Series Swiftpoint Mouse has battery charge To do this, turn the mouse over and click one of the mouse buttons. If there is battery charge, the red ...
What is SmartTouch and how does it work?
The SmartTouch sensor ensures the mouse pointer stops moving when your finger is not detected on the finger grip. When you type, it is best to move the mouse to a position between your hands, but doing this will also move the pointer across your ...
Convert GT/ProPoint USB Receiver to enable compatibility with 300 Series Mice.
Convert GT/ProPoint USB Receiver to enable compatibility with 300 Series. Performing this procedure will enable compatibility with 300 series mice, but disable the receivers compatibility with both the ProPoint and GT. It is also irreversible, so ...
Replacement USB Receiver for 300 Series Mice
The Wireless USB Receivers/Chargers available on our website are not normally compatible with the 300 Series. But it is possible to enable compatibility. So if you need a new USB receiver for your 300 series mouse you can purchase one here. Then ...
300 Series USB Pairing/Reset Instructions
If you wish to reset your 300 series mouse to its default settings, or pair it to a USB please follow the instructions below. Insert the USB receiver into your computer. While holding down both buttons, repeatedly turn the scroll wheel until both LED ...
The cursor for my 300 series mouse is moving in the wrong direction.
This article only applies to red and black 300 series mice. Not any of our current pen-grip mice. If you believe you are having this problem with another model, then please submit a ticket so we can diagnose the issue. If your cursor is moving at an ...
Popular Articles
Changing Bluetooth Power Management Settings
If your mouse is disconnecting unexpectedly, failing to reconnect over Bluetooth, or a firmware update is stalling half-way on Windows. Adjusting your systems Bluetooth power saving settings as described below can help. This Bluetooth power saving ...
What is the difference between TRACER and the Swiftpoint Z?
Both TRACER and Z feature the same ergonomic shape, button placement and basic specifications. But there are differences in terms of hardware/software features and accessories. The Z is our top-tier premium model so has several features not available ...
How do I check my mouses battery level?
An approximate battery level is available on Windows 10 and macOS while paired over Bluetooth. This can be found at the bottom left corner of the Swiftpoint Control Panel, or on Windows it is also in your Bluetooth device list. Windows macOS ...
What is the Pen-grip range?
Summary The Pen-grip range are our series of ultra-light and portable pen-grip mice. First introduced with the 300 series in 2011, they have since been refined over two generations to the current ProPoint and its siblings TRACPOINT, PadPoint, ...
Is there a USB Type C charger?
We do not currently have a type-C charger for our pen-grip mice. But please note that as these mice are also Bluetooth compatible, you can use them without the USB receiver being connected to your computer. Since the battery can last for several ...