FAQs
Classic-Grip Spare parts (for Swiftpoint Z, Tracer & Creator)
If you need replacements for the lockout feet, grips, or button caps of your Z, Tracer or Creator these are available on our website at the links below. Lockout Feet Silicon Grip Pack Button Cap Pack
What is the difference between TRACER and the Swiftpoint Z?
Both TRACER and Z feature the same ergonomic shape, button placement and basic specifications. But there are differences in terms of hardware/software features and accessories. The Z is our top-tier premium model so has several features not available ...
Is there a wireless version?
We're not working on it now, but a wireless mouse in our Classic-grip range is something we investigated while developing the original Z. Unfortunately it wasn't feasible at the time, but we hope to revisit the idea in the future.
What is the Classic-grip Range?
Summary The Classic-grip range is all about maximizing your efficiency and productivity. This article highlights some of their key features and covers all the differences between the three models, Swiftpoint Z, Tracer, and Creator. Features The ...
Can I use the my Z, Tracer or Creator mouse via a USB Hub?
When possible it is recommend to connect your mouse directly to your computers USB ports. But if a USB hub is required it is recommended that you use a powered hub.
Pushing the scroll wheel to the right activates a button, but to the left does not.
This behavior from the Z's scroll wheel is normal, and is just due to the middle mouse buttons switch being on the right side of the scroll-wheel. This means that when you push the scroll wheel to the right, the axle of the scroll-wheel still ...
Force percentages differ on the left and right buttons, or don’t go to 100%?
The force sensors are designed to work at full sensitivity in the center of the buttons, so clicking on the edges means it may not register a full force. The sensors are calibrated at the factory so that the readings are the same on both the left ...
What are the starter mappings, and what do they do?
When you install the driver we load up some mappings to help get you started and show a few examples of how The Z can be configured. You can use these mappings and customize them, or delete them altogether - they can always be imported again from ...
Where can I find the Swiftpoint Z User Guide?
You can download the Zs User Guides from the links below: Z Quick Start Guide English Z Quick Start Guide French Z Quick Start Guide German Z Quick Start Guide Spanish Z Quick Start Guide Japanese Z Quick Start Guide Korean
What is the warranty period for the Swiftpoint Z, Tracer and Creator?
All Swiftpoint mice include with a 12 Month manufacturer’s warranty. If you believe there is a problem with your mouse, please submit a ticket to our support team here.
Using Analog functions in games without DirectInput support
When you plug in The Z Mouse, the PC automatically recognizes it as an analog controller, meaning any game that has an analog joystick support can interpret The Z’s pitch, roll and yaw as an analog joystick movement. If your joystick mappings are ...
Popular Articles
Changing Bluetooth Power Management Settings
If your mouse is disconnecting unexpectedly, failing to reconnect over Bluetooth, or a firmware update is stalling half-way on Windows. Adjusting your systems Bluetooth power saving settings as described below can help. This Bluetooth power saving ...
What is the difference between TRACER and the Swiftpoint Z?
Both TRACER and Z feature the same ergonomic shape, button placement and basic specifications. But there are differences in terms of hardware/software features and accessories. The Z is our top-tier premium model so has several features not available ...
How do I check my mouses battery level?
An approximate battery level is available on Windows 10 and macOS while paired over Bluetooth. This can be found at the bottom left corner of the Swiftpoint Control Panel, or on Windows it is also in your Bluetooth device list. Windows macOS ...
What is the Pen-grip range?
Summary The Pen-grip range are our series of ultra-light and portable pen-grip mice. First introduced with the 300 series in 2011, they have since been refined over two generations to the current ProPoint and its siblings TRACPOINT, PadPoint, ...
Is there a USB Type C charger?
We do not currently have a type-C charger for our pen-grip mice. But please note that as these mice are also Bluetooth compatible, you can use them without the USB receiver being connected to your computer. Since the battery can last for several ...