How do I pair my Pen-grip mouse with a USB receiver?
To pair your Pen-grip mouse to a new USB receiver please follow the steps below:
Only USB charger/receivers can be paired with. If you have a USB charger with orange Swiftpoint branding (as included with TRACPOINT, PadPoint, PenPoint and GoPoint) then you will need to pair over Bluetooth
- Ensure your USB receiver is attached to your computer.
- Move the switch on the underside of the mouse to OFF.
- While holding down front button, move the switch to ON.
- Continue holding the front button until the LED changes from orange to green.
- Release the front button and hold the mouse close to the USB receiver. The LED will light up green for a few seconds, once the green light is off, the pairing is complete.
ProPoint is used for the demonstration, but the process applies to all current generation Pen-grip mice.
If you have a previous generation mouse, please refer to the articles below for pairing instructions.
How do I pair with my Pen-grip mouse over Bluetooth?
The pairing process for the Swiftpoint GT is mostly the same as below, but not all of the details apply. So please refer here instead for pairing instructions if you have a GT. To pair your pen-grip mouse mouse to a device over Bluetooth please ...
My pen-grip mouse only works for a few seconds on startup; or gets stuck in the top corners of the screen on macOS
These issues can occur if your Mac previously had the GTs "Swiftpoint Manager" software installed, or currently has it installed. The Swiftpoint Manager is not compatible with current generation Pen-grip mice, so all trace of it needs to be removed ...
My mouse is paired over Bluetooth, but will not connect.
If your mouse is showing in your Bluetooth device list as paired, but is not connecting when you switch it on; one of three things described below could be happening. You should be able to tell which, based on how the light on your mouse responds ...
Pen-grip mouse Factory Reset
If you are having problems with the connection to your mouse, or connecting to your mouse at all; a factory reset may help get you up and running again. The steps to perform a factory reset are as follows: Set the switch on the base of your mouse to ...
Pen-grip mouse tilt sensor calibration
The latest generation of Pen-grip mice use a gyroscope to detect when the mouse is tilted for gestures, and for controlling the cursor in presentation mode. If this is miss-calibrated it can cause a variety of issues including: No cursor movement. ...