Getting Started
X1 Control Panel settings are not applying to the mouse (Mouse not detected)
If your mouse is working with it's default configuration, but changes you make in the X1 Control Panel are not applying to it. There may be a problem with the connection between your mouse and the Control Panel. Firstly, if the Control Panel is ...
Pen-grip Mouse User Guides
A quick-start guide will be included with your mouse, but you can also download PDF versions from the links below. Pen-grip Quick Start Guide & Regulatory Information English - QSG & Regulatory Information ProPoint/SurfacePoint User Guides: English – ...
Swiftpoint P3 Control Panel Download (For ProPoint, SurfacePoint, TracPoint, PadPoint, PenPoint, GoPoint & ErgoPoint)
The Swiftpoint P3 Control Panel supports our current generation pen-grip mice including the following models; plus ErgoPoint: ProPoint SurfacePoint TracPoint PadPoint PenPoint GoPoint P3 Control Panel Downloads Windows 10/11: P3 Control Panel ...
How do I hold a Pen-grip mouse?
Our pen-grip mice should be held using just the thumb, index and middle finger of your right hand. Your thumb will rest on the left grip of the mouse pointing away from you. While your middle finger should sit on the grip opposite your thumb, just ...
How do I pair with my Pen-grip mouse over Bluetooth?
The pairing process for the Swiftpoint GT is mostly the same as below, but not all of the details apply. So please refer here instead for pairing instructions if you have a GT. To pair your pen-grip mouse mouse to a device over Bluetooth please ...
How do I pair my Pen-grip mouse with a USB receiver?
To pair your Pen-grip mouse to a new USB receiver please follow the steps below: Only USB charger/receivers can be paired with. If you have a USB charger with orange Swiftpoint branding (as included with TRACPOINT, PadPoint, PenPoint and GoPoint) ...
How do I update my Pen-grip mouses firmware?
Keeping your mouses firmware up to date will give you access to the latest features and improvements. Updating on Windows or macOS PC Firmware updates can be performed with our Swiftpoint Control Panel software on a macOS or Windows 10 PC that has ...
Popular Articles
Changing Bluetooth Power Management Settings
If your mouse is disconnecting unexpectedly, failing to reconnect over Bluetooth, or a firmware update is stalling half-way on Windows. Adjusting your systems Bluetooth power saving settings as described below can help. This Bluetooth power saving ...
What is the difference between TRACER and the Swiftpoint Z?
Both TRACER and Z feature the same ergonomic shape, button placement and basic specifications. But there are differences in terms of hardware/software features and accessories. The Z is our top-tier premium model so has several features not available ...
How do I check my mouses battery level?
An approximate battery level is available on Windows 10 and macOS while paired over Bluetooth. This can be found at the bottom left corner of the Swiftpoint Control Panel, or on Windows it is also in your Bluetooth device list. Windows macOS ...
What is the Pen-grip range?
Summary The Pen-grip range are our series of ultra-light and portable pen-grip mice. First introduced with the 300 series in 2011, they have since been refined over two generations to the current ProPoint and its siblings TRACPOINT, PadPoint, ...
Is there a USB Type C charger?
We do not currently have a type-C charger for our pen-grip mice. But please note that as these mice are also Bluetooth compatible, you can use them without the USB receiver being connected to your computer. Since the battery can last for several ...