• A very simple solution to the movement resistance issues (probably should be in the instructions).

    I didn't see any instructions for it, but you have to remove the thin plastic films on all of the surfaces on the bottom of your mouse that come in contact with your mousepad. It's not obvious just by looking at it, as there aren't any tabs to facilitate

  • Z2 Fingertip buttons are too large

    I had a Z1 and they were small rubber affairs, much more discreet. The Z2 fingertip buttons are I'm sure trying to be helpful but I keep fouling them all the time and the paddles extend quite far forward. My wife has smaller fingers and was experiencing

  • Z2 not detected when returning from sleep

    New Win 11 install. Changed Z1 for Z2 when it arrived. All seemed to be working just fine but mouse is not detected by X1 software after resuming windows from sleep. Cursor is still working but buttons do not register and logo light is off. Disconnecting

  • Problem updating Firmware on Z1 [already solved]

    After updating X1 to 3.0.5.0, I was invited to update the firmware on my Z1. Unfortunately, the firmware update just sat there fore over 10 minutes (and the mouse still worked) so I killed the X1 control panel and restarted it. This condition persisted

  • scroll sensitivity issue

    hey, even with the minimum sensitivity its near impossible to use. how can we use less than 1? i want every 4 bumps on the wheel to be 1 scroll action.

  • Swiftpoint Tracer - Mouse Wheel Changing Direction and Losing one Count

    There seems to be something fishy going on with my Tracer. I will recount what happens in the specific scenario I use it. I'm not 100% sure about other contexts. I use my mice with AutoHotkey, meaning I have some code running in the background that modifies

  • Swiftpoint Z Keyboard Bindings Not Working

    My keyboard bindings on the edge buttons have stopped working after upgrading to Windows 11.  I used to assign Left Alt + 7 to the Rear Edge to be used in World of Warcraft.  Now it doesn't recognize anything (letters, etc).  The button is physically

  • Keypad binds work as actions

    Keypad binds act as if numlock is disabled. Numpad 1 = End, Num 2 = Down, etc. Version: 2.0.9.0 Example: Disregard #2 being present, only a visual example.

  • Swifpoint Z mapping gestures for Solidworks

    Hello Swiftpoint Team, I recently purchased a Swiftpoint Z mouse, after looking at some reviews on YouTube. One of the reviews suggested the gyroscopic gestures could also be used for 3D modelling, so I was very interested and eager to try it out, even

  • Right trigger double click

    I've recently noticed an issue with my Swiftpoint Z's right trigger switch where it will occasionally repeat the output assigned to the button. For my case, I've assigned Ctrl + W, so close tab for web browsers, but maybe every 3-4 times I pull it, it

  • Use with Share Mouse

    I'm trying to use Share Mouse with my setup, I have a PC on one side and a Mac on the other. Share Mouse allows me to drag and drop between the 2 systems and share a mouse/keyboard. It's a software type KVM. However, the Swiftpoint control panel doesn't

  • Unable to connect my new SurfacePoint

    Hi, I purchased the SurfacePoint and received it yesterday. For some reason I am unable to connect it to my laptop. This laptop was working with my SwiftPoint GT (which the front button is not working and it is old so I bought the new one). At present

  • Oled screen fall off.

    Hi The mouse screen fall of (first day of use) still with cable and working. Change or fixing? From Amazon.  Except that great mouse for unreal engine.

  • MMB always at 100% force

    I noticed recently that my MMB doesn't behave right, I had a deep click action set at >30% force, with default MMB behavior at <30%.  OLED screen shows constant 100% force on MMB with lightest touch now. Also, no less than 60% force on LMB. I guess this

  • What directory are profiles saved to?

    Something is wrong with Swiftpoint X1 Control Panel and it will not launch. If I had to guess it became corrupted by an unstable overclock. I want to reinstall everything, but I want to backup my profiles first. I don't know what directory my profiles

  • Announcements

  • X1 Control Panel Experimental Linux Version

    Disclaimer: Linux is not an officially supported platform. This release is purely experimental, so comes with no guarantee that it will work on your system, or that it will receive further updates. A list of known issues is included further below. But

  • Swiftpoint X1 Control Panel Beta Testing

    If you'd like to be involved in testing beta versions of the software for our Professional Range mice check the thread linked below for more details (Community account required)

  • Providing Feedback and Reporting Issues

    Providing Feedback If you have any feedback or suggestions feel free to post them in our community forum as an Idea topic, or submit a ticket. First though please do a quick search in-case someone else has already started a relevant topic you could add to instead. If they have, make sure to use the voting system so we know which ideas are most popular. You will find the Vote button at the top of any Idea topic. Reporting Issues If you encounter any issues with the X1 Control Panel please post details

  • Sticky Posts

  • X1 Control Panel Experimental Linux Version

    Disclaimer: Linux is not an officially supported platform. This release is purely experimental, so comes with no guarantee that it will work on your system, or that it will receive further updates. A list of known issues is included further below. But

  • Providing Feedback and Reporting Issues

    Providing Feedback If you have any feedback or suggestions feel free to post them in our community forum as an Idea topic, or submit a ticket. First though please do a quick search in-case someone else has already started a relevant topic you could add to instead. If they have, make sure to use the voting system so we know which ideas are most popular. You will find the Vote button at the top of any Idea topic. Reporting Issues If you encounter any issues with the X1 Control Panel please post details

  • Most Discussed Topics

  • Swiftpoint Z2 - Left Trigger Pull just not working

    Received my Swiftpoint Z2 last week and finally got a chance to unbox and program it, and the Left Trigger Pull is just not working. Anyone else had an issue with one of the buttons? I've had mice where it happens after 12+ months of major use, but not

  • MMB Questions

    Hi Swiftpoint, I have two semi related questions: 1. Since the mmb on one of my Z's is basically on its way out, I was wondering whether there was a way to only buy the pcb as a replacement or get enough specs to buy a suitable replacement switch so I

  • Z2 grip pads - replacement adhesive?

    When discovering that my Z2's thumb-area grip pad began to slide out of its recessed location, I was happy to find this Knowledge Base article - https://support.swiftpoint.com/portal/en/kb/articles/pro-range-grip-replacements. Besides offering the helpful

  • Cursor dissappears after Y axis drift?

    Hi everyone, I'm currently using my original an much love SwiftPoint Z mouse playing Guildwars 2. I'm currently using the 3.0.7.20 driver and firmware 205 on Linux Mint 22.1. I've recently noted that my mouse cursor will disappear from the screen while

  • 3D Printable Z/Tracer/Creator button caps

    Since my rubber button caps started deteriorating once again, I figured instead of buying new ones and paying more for shipping than the product itself, I figured why not put my 3d printers to use. https://www.printables.com/model/1277514-swiftpoint-z-button-caps