• Z2 display stopped working

    The display screen on my Z2 has stop working. It does not respond with the rear and edge mapping buttons, to change profiles. ive attempted to unplug and plug back in but nothing i do seems to work. I ordered the Z2 on 12/15/2024 Thanks for the help.

  • randomly clicking button

    Whenever i slightly tilt my mouse to the right, even sometimes just moving it to the right it will randomly click E and I'm not sure why.

  • Changing a mapping in a subprofile modifies the parent's mapping and vice versa

    I am using a Z2 mouse with driver 3.0.7.0. I use the X1 control panel in expert mode. I have a general profile for all programs, let's call it A. I have a particular program in which I want to change one of A's mappings to something else, while keeping

  • Swiftpoint Z 1st Gen random "Exit Config" and buzzing after recent firmware upgrade

    Hi there! I have probably 4 Swiftpoint Z (1st gen) mice that I use daily as a radiologist for reading exams. They've been rock solid aside from the middle click issue which is a known thing. However, since I upgraded to the most recent firmware (have

  • Z2, Only Edge buttons working

    Just got my Z2 a few days ago; I love this mouse and everything has worked fine until now. Stepped away from my computer for a few hours but when I got back none of the buttons on the mouse worked with the exception of the profile switcher and screenshot-bound

  • Cannot Link Profile Switching to "Windows Apps" Games

    I've tried changing the ownership and permissions to read the files in the "protected" windows apps files and even though I can access them, the X1 control panel cannot. Even when I run it as admin. I am able to navigate to the folders but when I try

  • Bug in Text String output action

    Hi there, i might have found a bug with the output action "Text String". The string which should be entered is (1): KCi{]ar-4eL;TicG9+k9 Actually it writes (2): KCiÜ+arß4eLöTicG9`k9 (just written with the action) I guess its because i have a german keyboard

  • Announcements

  • X1 Control Panel Experimental Linux Version

    Disclaimer: Linux is not an officially supported platform. This release is purely experimental, so comes with no guarantee that it will work on your system, or that it will receive further updates. A list of known issues is included further below. But

  • Swiftpoint X1 Control Panel Beta Testing

    If you'd like to be involved in testing beta versions of the software for our Professional Range mice check the thread linked below for more details (Community account required)

  • Providing Feedback and Reporting Issues

    Providing Feedback If you have any feedback or suggestions feel free to post them in our community forum as an Idea topic, or submit a ticket. First though please do a quick search in-case someone else has already started a relevant topic you could add to instead. If they have, make sure to use the voting system so we know which ideas are most popular. You will find the Vote button at the top of any Idea topic. Reporting Issues If you encounter any issues with the X1 Control Panel please post details

  • Sticky Posts

  • X1 Control Panel Experimental Linux Version

    Disclaimer: Linux is not an officially supported platform. This release is purely experimental, so comes with no guarantee that it will work on your system, or that it will receive further updates. A list of known issues is included further below. But

  • Providing Feedback and Reporting Issues

    Providing Feedback If you have any feedback or suggestions feel free to post them in our community forum as an Idea topic, or submit a ticket. First though please do a quick search in-case someone else has already started a relevant topic you could add to instead. If they have, make sure to use the voting system so we know which ideas are most popular. You will find the Vote button at the top of any Idea topic. Reporting Issues If you encounter any issues with the X1 Control Panel please post details

  • Most Discussed Topics

  • Swiftpoint Z2 - Left Trigger Pull just not working

    Received my Swiftpoint Z2 last week and finally got a chance to unbox and program it, and the Left Trigger Pull is just not working. Anyone else had an issue with one of the buttons? I've had mice where it happens after 12+ months of major use, but not

  • MMB Questions

    Hi Swiftpoint, I have two semi related questions: 1. Since the mmb on one of my Z's is basically on its way out, I was wondering whether there was a way to only buy the pcb as a replacement or get enough specs to buy a suitable replacement switch so I

  • Z2 grip pads - replacement adhesive?

    When discovering that my Z2's thumb-area grip pad began to slide out of its recessed location, I was happy to find this Knowledge Base article - https://support.swiftpoint.com/portal/en/kb/articles/pro-range-grip-replacements. Besides offering the helpful

  • Cursor dissappears after Y axis drift?

    Hi everyone, I'm currently using my original an much love SwiftPoint Z mouse playing Guildwars 2. I'm currently using the 3.0.7.20 driver and firmware 205 on Linux Mint 22.1. I've recently noted that my mouse cursor will disappear from the screen while

  • 3D Printable Z/Tracer/Creator button caps

    Since my rubber button caps started deteriorating once again, I figured instead of buying new ones and paying more for shipping than the product itself, I figured why not put my 3d printers to use. https://www.printables.com/model/1277514-swiftpoint-z-button-caps