FAQs
Classic-Grip Spare parts (for Swiftpoint Z/Z2, Tracer & Creator)
If you need replacement accessories or parts for your Z, Tracer or Creator these are available on our website at the links below. Accessories: Button Cap Pack Models for 3D printing Lockout Feet Tilt Feet Travel Case Parts: Silicon Grip Pack ...
Scrolling sensitivty on macOS/Linux is too high
Under normal circumstances the scrolling speed non-Windows OS's should not be different from any other mouse. However, there is one scenario which will cause it to increase drastically. Namely if your mouse is connected to Windows then switches to ...
What is the difference between TRACER and the Swiftpoint Z?
Both TRACER and Z feature the same ergonomic shape, button placement and basic specifications. But there are differences in terms of hardware/software features and accessories. The Z is our top-tier premium model so has several features not available ...
Is there a wireless version?
We're not working on it now, but a wireless mouse in our Classic-grip range is something we investigated while developing the original Z. Unfortunately it wasn't feasible at the time, but we hope to revisit the idea in the future.
What is the Classic-grip Range?
Summary The Classic-grip range is all about maximizing your efficiency and productivity. This article highlights some of their key features and covers all the differences between the three models, Swiftpoint Z, Tracer, and Creator. Features The ...
The Z is outputting the incorrect keyboard keys.
This issue is due to the fact that the Z operates as a US QWERTY device, and windows does not support multiple devices with different keyboard layouts correctly. So if you are using a non US QWERTY keyboard, some of the Z's outputs will be modified ...
I frequently need to reset my Zs tilt angles for my tilt outputs to work correctly.
This behavior from your tilt inputs can be caused by the auto-calibration system the Z uses. This system is intended to ensure the Zs tilt levels do not drift over time, but there are certain use cases where it can make matters worse. So if this ...
Z's joystick capabilities are interfering with my other Joystick; or adversely effecting controls in specific games.
The joystick functions in our classic grip mice can be disabled temporarily within Device Manager. Which can be accessed via control panel, or by right clicking the Start Menu. Within device manager expand the "Human Interface Devices" section, then ...
Joystick functions work in game ‘A’, but not in game ‘B’?
The Z's analog and joystick functions use DirectInput, which unfortunately is not supported in all games. So if your joystick mappings are not being recognized in a particular game, it's likely that the game has XBox controller (Xinput) support and ...
Can I use the my Z, Tracer or Creator mouse via a USB Hub?
When possible it is recommend to connect your mouse directly to your computers USB ports. But if a USB hub is required it is recommended that you use a powered hub.
Pushing the scroll wheel to the right activates a button, but to the left does not.
This behavior from the Z's scroll wheel is normal, and is just due to the middle mouse buttons switch being on the right side of the scroll-wheel. This means that when you push the scroll wheel to the right, the axle of the scroll-wheel still ...
Force percentages differ on the left and right buttons, or don’t go to 100%?
The force sensors are designed to work at full sensitivity in the center of the buttons, so clicking on the edges means it may not register full force. The sensors are calibrated at the factory so that the readings are the same on both the left and ...
What are the starter mappings, and what do they do?
When you install the driver we load up some mappings to help get you started and show a few examples of how The Z can be configured. You can use these mappings and customize them, or delete them altogether - they can always be imported again from ...
Swiftpoint Z Hardware Manual
You can download the Zs User Guides from the links below: Z Quick Start Guide English Z Quick Start Guide French Z Quick Start Guide German Z Quick Start Guide Spanish Z Quick Start Guide Japanese Z Quick Start Guide Korean
What is the warranty period for the Swiftpoint Z, Tracer and Creator?
All Swiftpoint mice include with a 12 Month manufacturer’s warranty. If you believe there is a problem with your mouse, please submit a ticket to our support team here.
Using Analog functions in games without DirectInput support
When you plug in The Z Mouse, the PC automatically recognizes it as an analog controller, meaning any game that has an analog joystick support can interpret The Z’s pitch, roll and yaw as an analog joystick movement. If your joystick mappings are ...
Popular Articles
Changing Bluetooth Power Management Settings
If your mouse is disconnecting unexpectedly, failing to reconnect over Bluetooth, or a firmware update is stalling half-way on Windows. Adjusting your systems Bluetooth power saving settings as described below can help. This Bluetooth power saving ...
How do I check my mouses battery level?
An approximate battery level is available on Windows 10 and macOS while paired over Bluetooth. This can be found at the bottom left corner of the Swiftpoint Control Panel, or on Windows it is also in your Bluetooth device list. Windows macOS ...
What is the difference between TRACER and the Swiftpoint Z?
Both TRACER and Z feature the same ergonomic shape, button placement and basic specifications. But there are differences in terms of hardware/software features and accessories. The Z is our top-tier premium model so has several features not available ...
Is there a wireless version?
We're not working on it now, but a wireless mouse in our Classic-grip range is something we investigated while developing the original Z. Unfortunately it wasn't feasible at the time, but we hope to revisit the idea in the future.
What is the Pen-grip range?
Summary The Pen-grip range are our series of ultra-light and portable pen-grip mice. First introduced with the 300 series in 2011, they have since been refined over two generations to the current ProPoint and its siblings TRACPOINT, PadPoint, ...