• Fixed mouse movement (Human Error)

    After checking my for obstructions or dust I went through all kinds of troubleshooting to find there was I tiny piece of packing material exactly the length of the optical slit for the laser reader that would shift around, some times blocking the sensor.
  • Cursor dissappears after Y axis drift?

    Hi everyone, I'm currently using my original an much love SwiftPoint Z mouse playing Guildwars 2. I'm currently using the 3.0.7.20 driver and firmware 205 on Linux Mint 22.1. I've recently noted that my mouse cursor will disappear from the screen while
  • Swiftpoint Z2 - Left Trigger Pull just not working

    Received my Swiftpoint Z2 last week and finally got a chance to unbox and program it, and the Left Trigger Pull is just not working. Anyone else had an issue with one of the buttons? I've had mice where it happens after 12+ months of major use, but not
  • Winsows 10 to 11. Can't load my backup file.

    Hi, i went to Windows 11 and installed the swiftpoint app. I made a backup a few months back but I can't upload it. Do I have to remap everything, or is there a way to load the backup into the app? Thanks
  • Mouse tracking consistent lag/slowness with ProPoint Mouse

    I and my 20 other friends had each bought several Swiftpoint ProPoint mouses recently and we are all using Windows 24H2 Professional Edition Build 26100.3476 on various make/model laptops and using Windows P3 Control Panel v3.6.4.0 which is basically
  • Z2 display stopped working

    The display screen on my Z2 has stop working. It does not respond with the rear and edge mapping buttons, to change profiles. ive attempted to unplug and plug back in but nothing i do seems to work. I ordered the Z2 on 12/15/2024 Thanks for the help.
  • Pressed mouse buttons release on Profile Switch

    Unsure if this (as i consider an issue/bug) is also present in the latest non-beta. I use Automatic Profile Switching, which is what made me realize the issue. This happens e.g when left clicking and holding from an active application bound to a profile,
  • When I hold right click the left click isn't registered.

    As said in the title when i hold the right click and try to press left click its not registered (Essentially I can't use the scope), I also tested it with the button tester profile and its blinking but its hard to tell if it actually works.
  • My mouse has a lot of give before the button actually gets pressed on the left button.

    I created a topic before but I'm not sure if anyone saw it as I think it got deleted. But whenever I click the left click on my Swiftpoint Z2, It has way too much of a gap before the actual button is pressed and It sometimes double clicks if I tap the
  • The scroll wheel on the Propoint changes pages on the iPad uncontrollably.

    I've noticed that when I scroll the page on my iPad, the scrolling is inconsistent. Sometimes it scrolls an entire page, while other times it only scrolls a few lines. Is there a way to resolve this issue, or could it just be a problem with my mouse?
  • randomly clicking button

    Whenever i slightly tilt my mouse to the right, even sometimes just moving it to the right it will randomly click E and I'm not sure why.
  • The order did not arrive and the money for it was not returned

    I ordered a mouse on September 2 but it never arrived, the local delivery service did not deliver it and it was sent back to the sender. I want to request back the money I paid for the mouse that was not received.
  • Mouse wheel broken?

    Hello, i bought a swiftpoint z2 about 3 or 4 months ago, and just today my mouse wheel is "free spinning*" (it wasn't doing that yesterday) I can't hear the small clicketing sound that it usually does when scrolling, button works perfectly fine, scrolling
  • Button names copied to other profiles

    I have a problem with the software. While button mapping is ok, when I go to rename the buttons for my different profiles, the name somehow carries over to the other profiles as well. Specifically the LMB and RMB
  • Fulscreen of Youtube videos canceled when i tilt the mouse

    Hi! I have a little problem with the Z2 (batch 3). When i'm in fullscreen on a youtube video, if i tilt left (or up, it's difficult to say) the mouse, it got out of fullscreen. I tried to remove all the tilt functions attributed to every profiles i got
  • Swiftpoint Z2 gyroscope stops working every few days

    Every few days I have to recalibrate my gyroscope to make it work again. I have the tilts set to a few different functions, and they work fine for a few days, then just stop functioning. Setting the Oled panel to show tilt angles just shows 0 degrees
  • Anti cheat is detecting swiftpoint software as invasive. Does the program detection run constantly?

    Hello, I play games with strict anti-cheat like playerunknown's battlegrounds on PC; and one of the programs in question is the swiftpoint Z X1 control software itself, as I'm checking there is no way to turn off the polling for running programs, unless
  • Changing a mapping in a subprofile modifies the parent's mapping and vice versa

    I am using a Z2 mouse with driver 3.0.7.0. I use the X1 control panel in expert mode. I have a general profile for all programs, let's call it A. I have a particular program in which I want to change one of A's mappings to something else, while keeping
  • Scroll notch missed when changing scroll direction.

    Hi I have had an issue regarding the scroll wheel of the Swiftpoint Z Sometimes, the scroll wheel just does nothing, let me explain. Let's say I'm scrolling down, the context doesn't matter, it can be on a web page, on Discord, in a game. If I want to
  • swiftpoint z buttons not responding

    my middle mouse buton and button 4 and 5 are not registering on windows 11 i have reset the mouse and uninstalled, reinstalled software
  • Mouse only works with Driver not X1

    After having the device freeze during a Firmware update, I followed several forum topics to eventually reverting and recovering it to the old Swiftpoint Driver 1.2.56. Then deleting this and going back to X1 software the device again is unable to connect
  • Z2 - Does the sensor sleep if idle?

    Running into a consistent quirk: after my Z2 is idle for a few minutes, it seems like the sensor goes into some sort of sleep mode. When I move the mouse after leaving it sit for a while, there's about a 1 second delay before the sensor tracks mouse movements
  • Z1 - wheel scrolling *way* too fast

    I've had the Z1 since the kickstarter and now have multiple Z1 and a Z2. Am currently at a client site with my laptop and a Z1 and the mouse wheel has started scrolling way too fast... a single movement of the scroll wheel will zoom the browser page right
  • Swiftpoint Z 1st Gen random "Exit Config" and buzzing after recent firmware upgrade

    Hi there! I have probably 4 Swiftpoint Z (1st gen) mice that I use daily as a radiologist for reading exams. They've been rock solid aside from the middle click issue which is a known thing. However, since I upgraded to the most recent firmware (have
  • How do I stop the auto-click behavior in the Mac version?

    I am using the Mac version and when I install the swiftpoint driver, it automatically clicks on the top of the open window in most applications. In the Finder.app, it will select the first file or folder on its own. I would like to stop this behavior.
  • Windows P3 Control Panel - Label issue

    I am running Windows 11 and there is a issue with Windows P3 Control Panel v3.6.3.0 which is not in the earlier versions. Basically, every once in awhile, the label which is defined as the same thing one gets when the mouse pointer is placed on top of
  • Swiftpoint Z2 is cycling between connected and disconnect

    recently received my z2 and when I plugged it in the x1 control panel wanted me to update the firmware and when I did it "finished" updating the firmware and then the mouse wouldn't move and started disconnecting and reconnecting. Ive tried plugging it
  • Auto Profile Switching not recognizing Sketchup Pro

    I cant get the Auto Swittching to recognize Sketchup Pro 2021 (this is the desktop software installed on my computer with .exe file not the web version) I think it was at some point, but I am not 100% sure that is true. curious if anyone else has issue
  • Swiftpoint Z tilt back activating randomly

    I have an issue where the Swiftpoint Z will think it's tilted back all the way randomly. I have the mouse programmed to flash a custom message on the OLED screen, and change the scroll wheel to shift through songs when tilted backwards 17 degrees, and
  • How do I make Z2 profiles available from memory? (for use on a different PC or Mac)

    Hi I received my Z2. After playing around for a few hours, I could not get the profiles to work from memory. When I switch to memory, it defaults to Desktop 1200 DPI. I have set a custom profile, renamed it, and saved it in memory more than ten times
  • Tilt for Scroll

    Apologies up front I just received my Z2 and have many questions but will be keeping them individually posted. I was looking forward to being able to use the tilt left and right feature of the z2 to scroll left and right and I can do this but i have tilt
  • A very simple solution to the movement resistance issues (probably should be in the instructions).

    I didn't see any instructions for it, but you have to remove the thin plastic films on all of the surfaces on the bottom of your mouse that come in contact with your mousepad. It's not obvious just by looking at it, as there aren't any tabs to facilitate
  • [Linux] Auto Long Press Click not working

    Hi ! I'm trying to configure an Auto-Click on a button on my Z2 and I can't get it to work... I can't configure it. (short auto-click works) Here is my 'script' for my long auto click. Long Auto Click Where is the problem please?
  • Z2 Fingertip buttons are too large

    I had a Z1 and they were small rubber affairs, much more discreet. The Z2 fingertip buttons are I'm sure trying to be helpful but I keep fouling them all the time and the paddles extend quite far forward. My wife has smaller fingers and was experiencing
  • Z2, Only Edge buttons working

    Just got my Z2 a few days ago; I love this mouse and everything has worked fine until now. Stepped away from my computer for a few hours but when I got back none of the buttons on the mouse worked with the exception of the profile switcher and screenshot-bound
  • Z2 not detected when returning from sleep

    New Win 11 install. Changed Z1 for Z2 when it arrived. All seemed to be working just fine but mouse is not detected by X1 software after resuming windows from sleep. Cursor is still working but buttons do not register and logo light is off. Disconnecting
  • Controller input not detected

    I struggle to get controller input detected by external software or games. Windows joycpl also doesn't seem to detect any buttons or sticks, not sure if it ever did or should tho.
  • Problem updating Firmware on Z1 [already solved]

    After updating X1 to 3.0.5.0, I was invited to update the firmware on my Z1. Unfortunately, the firmware update just sat there fore over 10 minutes (and the mouse still worked) so I killed the X1 control panel and restarted it. This condition persisted
  • Tilt calibration no longer fixes the tilt angles

    Recently I’ve been using a significantly skewed desk (the bolts weren’t as tight as I thought they were). After leveling it, I tried to calibrate my Z1, but the progress bar got stuck. I moved the mouse by mistake, and decided I might as well shut down
  • scroll sensitivity issue

    hey, even with the minimum sensitivity its near impossible to use. how can we use less than 1? i want every 4 bumps on the wheel to be 1 scroll action.
  • Next Page

  • Announcements

  • X1 Control Panel Experimental Linux Version

    Disclaimer: Linux is not an officially supported platform. This release is purely experimental, so comes with no guarantee that it will work on your system, or that it will receive further updates. A list of known issues is included further below. But
  • Swiftpoint X1 Control Panel Beta Testing

    If you'd like to be involved in testing beta versions of the software for our Professional Range mice check the thread linked below for more details (Community account required)
  • Providing Feedback and Reporting Issues

    Providing Feedback If you have any feedback or suggestions feel free to post them in our community forum as an Idea topic, or submit a ticket. First though please do a quick search in-case someone else has already started a relevant topic you could add to instead. If they have, make sure to use the voting system so we know which ideas are most popular. You will find the Vote button at the top of any Idea topic. Reporting Issues If you encounter any issues with the X1 Control Panel please post details
  • Sticky Posts

  • X1 Control Panel Experimental Linux Version

    Disclaimer: Linux is not an officially supported platform. This release is purely experimental, so comes with no guarantee that it will work on your system, or that it will receive further updates. A list of known issues is included further below. But
  • Providing Feedback and Reporting Issues

    Providing Feedback If you have any feedback or suggestions feel free to post them in our community forum as an Idea topic, or submit a ticket. First though please do a quick search in-case someone else has already started a relevant topic you could add to instead. If they have, make sure to use the voting system so we know which ideas are most popular. You will find the Vote button at the top of any Idea topic. Reporting Issues If you encounter any issues with the X1 Control Panel please post details
  • Most Discussed Topics

  • Repeat click while holding down mouse

    I can configure my Razer Naga v2 Pro such that, while I hold down a button, it will repeatedly click that button at the frequency that I configure. For instance, I can configure it to "left click" anywhere between 1-7x per second, while I hold the mouse