• Swiftpoint Z2 losing gyro after windows sleep

    I've narrowed down the cause to probably this reason. After a few windows sleep and wake up cycles, the gyro stops being detected. I haven't been able to find a solution to this and the last post that had this problem said there would be a firmware update
  • Recalibration for Z's Deep Click Sensor

    My Swiftpoint Z could not precept its all 5 pressure sensitive buttons correctly, when I press them, they just cannot reach Force 100%.  I also didn't find any way to recalibrate it neither in mouse's user guide nor X1 control panel. By the way, where's
  • Swiftpoint X1 Control Panel Does not Save any Profiles to Z2 Flash Memory

    Whenever I turn on my PC, I have the Swiftpoint software set to auto startup but the software does not auto-start. This then causes the issue that my profiles are not auto-switching when changing programs. The mouse memory is at 16% when I have two profiles
  • Mouse wheel broken?

    Hello, i bought a swiftpoint z2 about 3 or 4 months ago, and just today my mouse wheel is "free spinning*" (it wasn't doing that yesterday) I can't hear the small clicketing sound that it usually does when scrolling, button works perfectly fine, scrolling
  • Mouse tracking consistent lag/slowness with ProPoint Mouse

    I and my 20 other friends had each bought several Swiftpoint ProPoint mouses recently and we are all using Windows 24H2 Professional Edition Build 26100.3476 on various make/model laptops and using Windows P3 Control Panel v3.6.4.0 which is basically
  • Multiple deepclick buttons NOT acting as different analog sliders

    i have a Z2 and I'm trying to configure 2 deepclick buttons as analog throttle and brake for racing sim games, and since Xinput is still not supported i'm using X360CE. However, even though the mouse has 4 different buttons with this feature, they all
  • Swiftpoint Z2 bricked

    Hi everyone, after updating the x1 software and then upgrading the Z2, the mouse bricked. It gave me an "upgrade failed" message and now it won't even turn on anymore. I've tried all the basic solutions, I hope someone can help me.
  • Swiftpoint Z2 is cycling between connected and disconnect

    recently received my z2 and when I plugged it in the x1 control panel wanted me to update the firmware and when I did it "finished" updating the firmware and then the mouse wouldn't move and started disconnecting and reconnecting. Ive tried plugging it
  • Can't choose an address in Japan while checking out

    I'd like to get a new one because my 5-year-old propoint mouse is almost dying... But I can't choose my address in your shopping cart, which said "invalid address". Japan is listed on your shipping policy page. Is it true? https://www.swiftpoint.com/policies/shipping-policy
  • When putting any Input on MB4, on release it presses "M"

    Hi, anybody encountered a similar issue? When I use MB4 as MB4 on my Swiftpoint Z2, it functions correctly. Whenever I put a button on it, be it a letter, number or Symbol, it presses the symbol, but on letting go, it presses M. Example: I set MB4 to
  • Can't drag across programs

    For some reason I cannot get the Z2 to click and drag across programs, it always "lets go" once another window is in focus. I have the left button configured correctly in the Global profile (press and release) and no other profiles change this behaviour.
  • mouse memory download icon not showing

    i have the Z2 mouse and when i go to the profiles and go to upload it to the mouse the icon to do so isnt avabile and says it cant find my mouse even though the cursor is activly working
  • X1 Control Panel not starting up

    My X1 Control application won't startup at all. I've tried to reinstall the application, run in admin mode, restart the PC and nothing will help. Anyone have any solutions for this? Log attached
  • Beta channel updates incorrectly

    It seems switching to the Beta channel ignores the actual software version number. Current stable release is 3.0.8.0, but switching to the Beta channel downgrades to 3.0.7.20 instead of correctly staying on 3.0.8.0
  • X1 Control Panel UI Scaling

    The x1 control panel scaling on a 4k monitor is definitely off. Very hard to read with my eyes. Note: 2k scaling is fine!
  • replacement parts

    the axle of the scroll wheel on my swifpoint z2 has snapped and i was wondering if there was any way i could receive a replacement
  • Fixed mouse movement (Human Error)

    After checking my for obstructions or dust I went through all kinds of troubleshooting to find there was I tiny piece of packing material exactly the length of the optical slit for the laser reader that would shift around, some times blocking the sensor.
  • Cursor dissappears after Y axis drift?

    Hi everyone, I'm currently using my original an much love SwiftPoint Z mouse playing Guildwars 2. I'm currently using the 3.0.7.20 driver and firmware 205 on Linux Mint 22.1. I've recently noted that my mouse cursor will disappear from the screen while
  • Swiftpoint Z2 - Left Trigger Pull just not working

    Received my Swiftpoint Z2 last week and finally got a chance to unbox and program it, and the Left Trigger Pull is just not working. Anyone else had an issue with one of the buttons? I've had mice where it happens after 12+ months of major use, but not
  • Winsows 10 to 11. Can't load my backup file.

    Hi, i went to Windows 11 and installed the swiftpoint app. I made a backup a few months back but I can't upload it. Do I have to remap everything, or is there a way to load the backup into the app? Thanks
  • Z2 display stopped working

    The display screen on my Z2 has stop working. It does not respond with the rear and edge mapping buttons, to change profiles. ive attempted to unplug and plug back in but nothing i do seems to work. I ordered the Z2 on 12/15/2024 Thanks for the help.
  • Pressed mouse buttons release on Profile Switch

    Unsure if this (as i consider an issue/bug) is also present in the latest non-beta. I use Automatic Profile Switching, which is what made me realize the issue. This happens e.g when left clicking and holding from an active application bound to a profile,
  • When I hold right click the left click isn't registered.

    As said in the title when i hold the right click and try to press left click its not registered (Essentially I can't use the scope), I also tested it with the button tester profile and its blinking but its hard to tell if it actually works.
  • My mouse has a lot of give before the button actually gets pressed on the left button.

    I created a topic before but I'm not sure if anyone saw it as I think it got deleted. But whenever I click the left click on my Swiftpoint Z2, It has way too much of a gap before the actual button is pressed and It sometimes double clicks if I tap the
  • The scroll wheel on the Propoint changes pages on the iPad uncontrollably.

    I've noticed that when I scroll the page on my iPad, the scrolling is inconsistent. Sometimes it scrolls an entire page, while other times it only scrolls a few lines. Is there a way to resolve this issue, or could it just be a problem with my mouse?
  • randomly clicking button

    Whenever i slightly tilt my mouse to the right, even sometimes just moving it to the right it will randomly click E and I'm not sure why.
  • The order did not arrive and the money for it was not returned

    I ordered a mouse on September 2 but it never arrived, the local delivery service did not deliver it and it was sent back to the sender. I want to request back the money I paid for the mouse that was not received.
  • Button names copied to other profiles

    I have a problem with the software. While button mapping is ok, when I go to rename the buttons for my different profiles, the name somehow carries over to the other profiles as well. Specifically the LMB and RMB
  • Fulscreen of Youtube videos canceled when i tilt the mouse

    Hi! I have a little problem with the Z2 (batch 3). When i'm in fullscreen on a youtube video, if i tilt left (or up, it's difficult to say) the mouse, it got out of fullscreen. I tried to remove all the tilt functions attributed to every profiles i got
  • Swiftpoint Z2 gyroscope stops working every few days

    Every few days I have to recalibrate my gyroscope to make it work again. I have the tilts set to a few different functions, and they work fine for a few days, then just stop functioning. Setting the Oled panel to show tilt angles just shows 0 degrees
  • Anti cheat is detecting swiftpoint software as invasive. Does the program detection run constantly?

    Hello, I play games with strict anti-cheat like playerunknown's battlegrounds on PC; and one of the programs in question is the swiftpoint Z X1 control software itself, as I'm checking there is no way to turn off the polling for running programs, unless
  • Changing a mapping in a subprofile modifies the parent's mapping and vice versa

    I am using a Z2 mouse with driver 3.0.7.0. I use the X1 control panel in expert mode. I have a general profile for all programs, let's call it A. I have a particular program in which I want to change one of A's mappings to something else, while keeping
  • Scroll notch missed when changing scroll direction.

    Hi I have had an issue regarding the scroll wheel of the Swiftpoint Z Sometimes, the scroll wheel just does nothing, let me explain. Let's say I'm scrolling down, the context doesn't matter, it can be on a web page, on Discord, in a game. If I want to
  • swiftpoint z buttons not responding

    my middle mouse buton and button 4 and 5 are not registering on windows 11 i have reset the mouse and uninstalled, reinstalled software
  • Mouse only works with Driver not X1

    After having the device freeze during a Firmware update, I followed several forum topics to eventually reverting and recovering it to the old Swiftpoint Driver 1.2.56. Then deleting this and going back to X1 software the device again is unable to connect
  • Z2 - Does the sensor sleep if idle?

    Running into a consistent quirk: after my Z2 is idle for a few minutes, it seems like the sensor goes into some sort of sleep mode. When I move the mouse after leaving it sit for a while, there's about a 1 second delay before the sensor tracks mouse movements
  • Z1 - wheel scrolling *way* too fast

    I've had the Z1 since the kickstarter and now have multiple Z1 and a Z2. Am currently at a client site with my laptop and a Z1 and the mouse wheel has started scrolling way too fast... a single movement of the scroll wheel will zoom the browser page right
  • Swiftpoint Z 1st Gen random "Exit Config" and buzzing after recent firmware upgrade

    Hi there! I have probably 4 Swiftpoint Z (1st gen) mice that I use daily as a radiologist for reading exams. They've been rock solid aside from the middle click issue which is a known thing. However, since I upgraded to the most recent firmware (have
  • How do I stop the auto-click behavior in the Mac version?

    I am using the Mac version and when I install the swiftpoint driver, it automatically clicks on the top of the open window in most applications. In the Finder.app, it will select the first file or folder on its own. I would like to stop this behavior.
  • Windows P3 Control Panel - Label issue

    I am running Windows 11 and there is a issue with Windows P3 Control Panel v3.6.3.0 which is not in the earlier versions. Basically, every once in awhile, the label which is defined as the same thing one gets when the mouse pointer is placed on top of
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    Disclaimer: Linux is not an officially supported platform. This release is purely experimental, so comes with no guarantee that it will work on your system, or that it will receive further updates. A list of known issues is included further below. But
  • Swiftpoint X1 Control Panel Beta Testing

    If you'd like to be involved in testing beta versions of the software for our Professional Range mice check the thread linked below for more details (Community account required)
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    Providing Feedback If you have any feedback or suggestions feel free to post them in our community forum as an Idea topic, or submit a ticket. First though please do a quick search in-case someone else has already started a relevant topic you could add to instead. If they have, make sure to use the voting system so we know which ideas are most popular. You will find the Vote button at the top of any Idea topic. Reporting Issues If you encounter any issues with the X1 Control Panel please post details
  • Sticky Posts

  • X1 Control Panel Experimental Linux Version

    Disclaimer: Linux is not an officially supported platform. This release is purely experimental, so comes with no guarantee that it will work on your system, or that it will receive further updates. A list of known issues is included further below. But
  • Providing Feedback and Reporting Issues

    Providing Feedback If you have any feedback or suggestions feel free to post them in our community forum as an Idea topic, or submit a ticket. First though please do a quick search in-case someone else has already started a relevant topic you could add to instead. If they have, make sure to use the voting system so we know which ideas are most popular. You will find the Vote button at the top of any Idea topic. Reporting Issues If you encounter any issues with the X1 Control Panel please post details
  • Most Discussed Topics

  • How to disable Dinput

    I activated DInput for the Gyro once to test using it for racing and flight sim games. But afterwards it has always been on and seen by steam as a controller. Even when the Joystick Output setting is disabled. The problem is that it messes with a bunch