• Swiftpoint Z2 is cycling between connected and disconnect

    recently received my z2 and when I plugged it in the x1 control panel wanted me to update the firmware and when I did it "finished" updating the firmware and then the mouse wouldn't move and started disconnecting and reconnecting. Ive tried plugging it
  • Recalibration for Z's Deep Click Sensor

    My Swiftpoint Z could not precept its all 5 pressure sensitive buttons correctly, when I press them, they just cannot reach Force 100%.  I also didn't find any way to recalibrate it neither in mouse's user guide nor X1 control panel. By the way, where's
  • Pasted actions not always displaying correctly/crash after pasting actions.

    Copy pasting actions is bugged. But sometimes it works like it should. 
  • Pressed mouse buttons release on Profile Switch

    Unsure if this (as i consider an issue/bug) is also present in the latest non-beta. I use Automatic Profile Switching, which is what made me realize the issue. This happens e.g when left clicking and holding from an active application bound to a profile,
  • Firmware Update "Please ensure that you have closed SwiftpointDriver." message

    I seem to be going in circles trying to update the firmware on my new "Z" mouse. Either the upgrade app closes without doing anything or the mouse locks up and I get a failed update message. What exactly is the "SwiftpointDriver"? A dialog tells me to
  • Z2 - Does the sensor sleep if idle?

    Running into a consistent quirk: after my Z2 is idle for a few minutes, it seems like the sensor goes into some sort of sleep mode. When I move the mouse after leaving it sit for a while, there's about a 1 second delay before the sensor tracks mouse movements
  • Swiftpoint Z2 gyroscope stops working every few days

    Every few days I have to recalibrate my gyroscope to make it work again. I have the tilts set to a few different functions, and they work fine for a few days, then just stop functioning. Setting the Oled panel to show tilt angles just shows 0 degrees
  • Swiftpoint Z stuck in bootloader after failed firmware update.

    Am running win10 with latest updates. I was in the X1 beta program,  using z.  Updated the z firmware. updated the X1 control program released a few days ago that program must have a bug. went into a constant loop trying to upgrade the z firmware but only ever getting 2/5ths of the way. my Z is now bricked. No coloured logo, no oled. reset does not work (l+r while inserting usb) reboot does not work Reinstall does not work. using a different computer does not work please provide a solution asap.
  • Scrolling affects settings that use sliders and combo-boxes / Profile exports not locked to spcf file type

    Well, since the beta testing is out, here are my 2 cents to the new Software: First of all, I like it, even though its not that different from the old one, when you are in expert mode, but naming stuff, LOVING IT 2 things I encountered:  the possibility
  • A very simple solution to the movement resistance issues (probably should be in the instructions).

    I didn't see any instructions for it, but you have to remove the thin plastic films on all of the surfaces on the bottom of your mouse that come in contact with your mousepad. It's not obvious just by looking at it, as there aren't any tabs to facilitate
  • Z2 display stopped working

    The display screen on my Z2 has stop working. It does not respond with the rear and edge mapping buttons, to change profiles. ive attempted to unplug and plug back in but nothing i do seems to work. I ordered the Z2 on 12/15/2024 Thanks for the help.
  • Swiftpoint Z Keyboard Bindings Not Working

    My keyboard bindings on the edge buttons have stopped working after upgrading to Windows 11.  I used to assign Left Alt + 7 to the Rear Edge to be used in World of Warcraft.  Now it doesn't recognize anything (letters, etc).  The button is physically
  • "Repeat From" outputs "Times" value reset to 0 when its output list is viewed.

    Steps to reproduce: Add a "Repeat From" output to any mapping. Set its "Times" attribute to any non-zero number. Save settings. Switch view to any other profile, then back to the profile with the "Repeat From" output. Its loop counter should still be
  • Firmware update failure (could not unlock)

    I downloaded the new software, and started the firmware update for my Z as prompted, but my mouse does not turn back on during this update, I have to remove the USB and insert it again, which cancels the update. I made sure the old software was entirely
  • Swiftpoint Z - scrolling is too sensitive on OSX unless I replug it

    Hello, I have this problem on OSX which is mentioned here by some Linux users too - the scroll gets jumpy sometimes, unless I replug the mouse.  I is there a way to force-restart it for example? Replugging works but is a bit cumbersome. Loving Swiftpoint-Z
  • How do I make Z2 profiles available from memory? (for use on a different PC or Mac)

    Hi I received my Z2. After playing around for a few hours, I could not get the profiles to work from memory. When I switch to memory, it defaults to Desktop 1200 DPI. I have set a custom profile, renamed it, and saved it in memory more than ten times
  • Scroll notch missed when changing scroll direction.

    Hi I have had an issue regarding the scroll wheel of the Swiftpoint Z Sometimes, the scroll wheel just does nothing, let me explain. Let's say I'm scrolling down, the context doesn't matter, it can be on a web page, on Discord, in a game. If I want to
  • Firmware update fails after installing X1 for a Swiftpoint Z -- solution

    Hi, I ran into a problem but I figured it out and thought it might help other people. After I updated from the old Swiftpoint Z software to the new X1 software I kept getting an "Update Failed" error when trying to update the driver and firmware.  After trying several things, like rebooting, manually uninstalling the older software, etc., I finally thought to plug the mouse into a USB 2 port instead of the USB 3 port it's usually plugged into.  After that, the update worked.  I'm not sure if it's
  • Problem updating Firmware on Z1 [already solved]

    After updating X1 to 3.0.5.0, I was invited to update the firmware on my Z1. Unfortunately, the firmware update just sat there fore over 10 minutes (and the mouse still worked) so I killed the X1 control panel and restarted it. This condition persisted
  • Anti cheat is detecting swiftpoint software as invasive. Does the program detection run constantly?

    Hello, I play games with strict anti-cheat like playerunknown's battlegrounds on PC; and one of the programs in question is the swiftpoint Z X1 control software itself, as I'm checking there is no way to turn off the polling for running programs, unless
  • Swiftpoint X1 won't "start" with windows (10)

    Hello there! I've been enjoying this mice for the last week ^^ (Swift-point Z) But I've been dealing with this issue that, every time I restart the computer, the program doesn't start, and because of this, I don't have the "switch profiles automatically"
  • Buttons Keep repeating actions but the button is only pressed once

    My "z" mouse has been repeating actions even though I only press the button once. For example: my Bottom Thumb button is "CTRL left" and its set to "press" because I need to hold it down. I have been doing this for the past 1 and a half years of owning
  • The order did not arrive and the money for it was not returned

    I ordered a mouse on September 2 but it never arrived, the local delivery service did not deliver it and it was sent back to the sender. I want to request back the money I paid for the mouse that was not received.
  • Z2, Only Edge buttons working

    Just got my Z2 a few days ago; I love this mouse and everything has worked fine until now. Stepped away from my computer for a few hours but when I got back none of the buttons on the mouse worked with the exception of the profile switcher and screenshot-bound
  • my Z 's left trigger pull button has Unusual sound

    The normal situation is two ticking sounds, but mine has three times, and the third time after the rebound, there is a very subtle sense of passage, but there is a very obvious sound. Although it does not affect the use, but it makes me worry about its
  • Can't add deep click to right mouse button?

    I don't have the option to add a deep click to the right mouse button. I can add it to the left, and left tip, but not right or right tip.
  • Wheel Menu opening Notepad not working correctly

    Opening Notepad using Windows by either using the Start Menu or search will always open Notepad correctly. However, when opening Notepad using the Wheel Menu, it always tries to open a non-existent file name C:\SESSION:*.txt where * is some random name
  • Tilt for Scroll

    Apologies up front I just received my Z2 and have many questions but will be keeping them individually posted. I was looking forward to being able to use the tilt left and right feature of the z2 to scroll left and right and I can do this but i have tilt
  • Firmware update time out

    2 just Local\Swiftpoint X1 Control Panel dont Local\SwiftpointDriver in china
  • Profile Auto-Switch in Starfield, Specifically

    Hullo everyone! I noticed some difficulty getting auto-switch to work in Starfield, having to alt-tab out and back in once a session; once I started using SpecialK to fix its HDR problems, auto-detect never worked. I did enable logging and added some
  • Mouse only works with Driver not X1

    After having the device freeze during a Firmware update, I followed several forum topics to eventually reverting and recovering it to the old Swiftpoint Driver 1.2.56. Then deleting this and going back to X1 software the device again is unable to connect
  • Profile Switching 'Names' on OLED not appearing when rotating mouse?

    Okay, I submitted a ticket for this and then closed it, thinking I solved my own problem. I didn't, it just keeps coming back again and again, whenever I try to make a new profile. I will now copy and past my ticket below: ---- I am rather new so hopefully
  • X1 not auto switching properly with tracer

    I recently purchased a tracer and a second z and upgraded to the x1 software and have had nothing but issues with profile auto switching. X1 is ran as admin and when I enter a game I usually have to tab out and back in 1-3 times for it to kick on as well
  • My mouse has a lot of give before the button actually gets pressed on the left button.

    I created a topic before but I'm not sure if anyone saw it as I think it got deleted. But whenever I click the left click on my Swiftpoint Z2, It has way too much of a gap before the actual button is pressed and It sometimes double clicks if I tap the
  • scroll sensitivity issue

    hey, even with the minimum sensitivity its near impossible to use. how can we use less than 1? i want every 4 bumps on the wheel to be 1 scroll action.
  • Bug in Text String output action

    Hi there, i might have found a bug with the output action "Text String". The string which should be entered is (1): KCi{]ar-4eL;TicG9+k9 Actually it writes (2): KCiÜ+arß4eLöTicG9`k9 (just written with the action) I guess its because i have a german keyboard
  • How do I stop the auto-click behavior in the Mac version?

    I am using the Mac version and when I install the swiftpoint driver, it automatically clicks on the top of the open window in most applications. In the Finder.app, it will select the first file or folder on its own. I would like to stop this behavior.
  • When I make a change in Swiftpoint software, my Z mouse freezes for upwards of thirty seconds

    Hi. When I make a change in the Swiftpoint software, like change a mouse button bind, my Swiftpoint Z mouse will completely freeze for upwards of thirty seconds. No buttons work, tilting into config mode doesn't work and the mouse pointer freezes. This
  • Button names copied to other profiles

    I have a problem with the software. While button mapping is ok, when I go to rename the buttons for my different profiles, the name somehow carries over to the other profiles as well. Specifically the LMB and RMB
  • I can't scroll diagonally with P3 control panel

    Hi guiys, Recently I  finally got my propoint and I really love this product! However, there is only one thing I can't accept.  When using propoint with P3 control panel, I can't scroll diagonally. I can scroll either vertically or horizontally. But once I terminate P3 control panel, it allows to scroll diagonally on any programms. Is it a known bug or does it happen only to me?
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    Disclaimer: Linux is not an officially supported platform. This release is purely experimental, so comes with no guarantee that it will work on your system, or that it will receive further updates. A list of known issues is included further below. But
  • Swiftpoint X1 Control Panel Beta Testing

    If you'd like to be involved in testing beta versions of the software for our Professional Range mice check the thread linked below for more details (Community account required)
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    Providing Feedback If you have any feedback or suggestions feel free to post them in our community forum as an Idea topic, or submit a ticket. First though please do a quick search in-case someone else has already started a relevant topic you could add to instead. If they have, make sure to use the voting system so we know which ideas are most popular. You will find the Vote button at the top of any Idea topic. Reporting Issues If you encounter any issues with the X1 Control Panel please post details
  • Sticky Posts

  • X1 Control Panel Experimental Linux Version

    Disclaimer: Linux is not an officially supported platform. This release is purely experimental, so comes with no guarantee that it will work on your system, or that it will receive further updates. A list of known issues is included further below. But
  • Providing Feedback and Reporting Issues

    Providing Feedback If you have any feedback or suggestions feel free to post them in our community forum as an Idea topic, or submit a ticket. First though please do a quick search in-case someone else has already started a relevant topic you could add to instead. If they have, make sure to use the voting system so we know which ideas are most popular. You will find the Vote button at the top of any Idea topic. Reporting Issues If you encounter any issues with the X1 Control Panel please post details
  • Most Discussed Topics

  • Swiftpoint Z2 - Left Trigger Pull just not working

    Received my Swiftpoint Z2 last week and finally got a chance to unbox and program it, and the Left Trigger Pull is just not working. Anyone else had an issue with one of the buttons? I've had mice where it happens after 12+ months of major use, but not
  • MMB Questions

    Hi Swiftpoint, I have two semi related questions: 1. Since the mmb on one of my Z's is basically on its way out, I was wondering whether there was a way to only buy the pcb as a replacement or get enough specs to buy a suitable replacement switch so I
  • Z2 grip pads - replacement adhesive?

    When discovering that my Z2's thumb-area grip pad began to slide out of its recessed location, I was happy to find this Knowledge Base article - https://support.swiftpoint.com/portal/en/kb/articles/pro-range-grip-replacements. Besides offering the helpful
  • Winsows 10 to 11. Can't load my backup file.

    Hi, i went to Windows 11 and installed the swiftpoint app. I made a backup a few months back but I can't upload it. Do I have to remap everything, or is there a way to load the backup into the app? Thanks
  • Is it possible to configure the PenPoint so that tilting the mouse left or right triggers the left/right arrow keyboard keys?

    Is it possible to configure the PenPoint so that tilting the mouse left or right triggers the left/right arrow keyboard keys?