• Swiftpoint Z2 is cycling between connected and disconnect

    recently received my z2 and when I plugged it in the x1 control panel wanted me to update the firmware and when I did it "finished" updating the firmware and then the mouse wouldn't move and started disconnecting and reconnecting. Ive tried plugging it
  • Pasted actions not always displaying correctly/crash after pasting actions.

    Copy pasting actions is bugged. But sometimes it works like it should. 
  • Swiftpoint Z2 gyroscope stops working every few days

    Every few days I have to recalibrate my gyroscope to make it work again. I have the tilts set to a few different functions, and they work fine for a few days, then just stop functioning. Setting the Oled panel to show tilt angles just shows 0 degrees
  • Recalibration for Z's Deep Click Sensor

    My Swiftpoint Z could not precept its all 5 pressure sensitive buttons correctly, when I press them, they just cannot reach Force 100%.  I also didn't find any way to recalibrate it neither in mouse's user guide nor X1 control panel. By the way, where's
  • Swiftpoint Z2 losing gyro after windows sleep

    I've narrowed down the cause to probably this reason. After a few windows sleep and wake up cycles, the gyro stops being detected. I haven't been able to find a solution to this and the last post that had this problem said there would be a firmware update
  • X1 Control Panel UI Scaling

    The x1 control panel scaling on a 4k monitor is definitely off. Very hard to read with my eyes. Note: 2k scaling is fine!
  • Z2 - Does the sensor sleep if idle?

    Running into a consistent quirk: after my Z2 is idle for a few minutes, it seems like the sensor goes into some sort of sleep mode. When I move the mouse after leaving it sit for a while, there's about a 1 second delay before the sensor tracks mouse movements
  • "Repeat From" outputs "Times" value reset to 0 when its output list is viewed.

    Steps to reproduce: Add a "Repeat From" output to any mapping. Set its "Times" attribute to any non-zero number. Save settings. Switch view to any other profile, then back to the profile with the "Repeat From" output. Its loop counter should still be
  • Swiftpoint Z - scrolling is too sensitive on OSX unless I replug it

    Hello, I have this problem on OSX which is mentioned here by some Linux users too - the scroll gets jumpy sometimes, unless I replug the mouse.  I is there a way to force-restart it for example? Replugging works but is a bit cumbersome. Loving Swiftpoint-Z
  • How do I make Z2 profiles available from memory? (for use on a different PC or Mac)

    Hi I received my Z2. After playing around for a few hours, I could not get the profiles to work from memory. When I switch to memory, it defaults to Desktop 1200 DPI. I have set a custom profile, renamed it, and saved it in memory more than ten times
  • Fixed mouse movement (Human Error)

    After checking my for obstructions or dust I went through all kinds of troubleshooting to find there was I tiny piece of packing material exactly the length of the optical slit for the laser reader that would shift around, some times blocking the sensor.
  • Z2 display stopped working

    The display screen on my Z2 has stop working. It does not respond with the rear and edge mapping buttons, to change profiles. ive attempted to unplug and plug back in but nothing i do seems to work. I ordered the Z2 on 12/15/2024 Thanks for the help.
  • Can't add deep click to right mouse button?

    I don't have the option to add a deep click to the right mouse button. I can add it to the left, and left tip, but not right or right tip.
  • Firmware Update "Please ensure that you have closed SwiftpointDriver." message

    I seem to be going in circles trying to update the firmware on my new "Z" mouse. Either the upgrade app closes without doing anything or the mouse locks up and I get a failed update message. What exactly is the "SwiftpointDriver"? A dialog tells me to
  • Mouse tracking consistent lag/slowness with ProPoint Mouse

    I and my 20 other friends had each bought several Swiftpoint ProPoint mouses recently and we are all using Windows 24H2 Professional Edition Build 26100.3476 on various make/model laptops and using Windows P3 Control Panel v3.6.4.0 which is basically
  • A very simple solution to the movement resistance issues (probably should be in the instructions).

    I didn't see any instructions for it, but you have to remove the thin plastic films on all of the surfaces on the bottom of your mouse that come in contact with your mousepad. It's not obvious just by looking at it, as there aren't any tabs to facilitate
  • Firmware update failure (could not unlock)

    I downloaded the new software, and started the firmware update for my Z as prompted, but my mouse does not turn back on during this update, I have to remove the USB and insert it again, which cancels the update. I made sure the old software was entirely
  • Pressed mouse buttons release on Profile Switch

    Unsure if this (as i consider an issue/bug) is also present in the latest non-beta. I use Automatic Profile Switching, which is what made me realize the issue. This happens e.g when left clicking and holding from an active application bound to a profile,
  • Swiftpoint Z Keyboard Bindings Not Working

    My keyboard bindings on the edge buttons have stopped working after upgrading to Windows 11.  I used to assign Left Alt + 7 to the Rear Edge to be used in World of Warcraft.  Now it doesn't recognize anything (letters, etc).  The button is physically
  • Firmware update fails after installing X1 for a Swiftpoint Z -- solution

    Hi, I ran into a problem but I figured it out and thought it might help other people. After I updated from the old Swiftpoint Z software to the new X1 software I kept getting an "Update Failed" error when trying to update the driver and firmware.  After trying several things, like rebooting, manually uninstalling the older software, etc., I finally thought to plug the mouse into a USB 2 port instead of the USB 3 port it's usually plugged into.  After that, the update worked.  I'm not sure if it's
  • Swiftpoint Z stuck in bootloader after failed firmware update.

    Am running win10 with latest updates. I was in the X1 beta program,  using z.  Updated the z firmware. updated the X1 control program released a few days ago that program must have a bug. went into a constant loop trying to upgrade the z firmware but only ever getting 2/5ths of the way. my Z is now bricked. No coloured logo, no oled. reset does not work (l+r while inserting usb) reboot does not work Reinstall does not work. using a different computer does not work please provide a solution asap.
  • Scrolling affects settings that use sliders and combo-boxes / Profile exports not locked to spcf file type

    Well, since the beta testing is out, here are my 2 cents to the new Software: First of all, I like it, even though its not that different from the old one, when you are in expert mode, but naming stuff, LOVING IT 2 things I encountered:  the possibility
  • Scroll notch missed when changing scroll direction.

    Hi I have had an issue regarding the scroll wheel of the Swiftpoint Z Sometimes, the scroll wheel just does nothing, let me explain. Let's say I'm scrolling down, the context doesn't matter, it can be on a web page, on Discord, in a game. If I want to
  • Nested Deep-Click

    Something I encountered today: you can not create nested deep clicks anymore
  • Profile Switching 'Names' on OLED not appearing when rotating mouse?

    Okay, I submitted a ticket for this and then closed it, thinking I solved my own problem. I didn't, it just keeps coming back again and again, whenever I try to make a new profile. I will now copy and past my ticket below: ---- I am rather new so hopefully
  • Does the Swiftpoint P3 Control Panel impact power settings?

    I noticed after I installed the Swiftpoint P3 Control Panel on my work computer that the timed screen lock stopped. Now the screen will stay on indefinitely even if I walk away for hours. I had noticed this about my personal computer which has had the
  • Bug in Text String output action

    Hi there, i might have found a bug with the output action "Text String". The string which should be entered is (1): KCi{]ar-4eL;TicG9+k9 Actually it writes (2): KCiÜ+arß4eLöTicG9`k9 (just written with the action) I guess its because i have a german keyboard
  • Registration

    Every time I turn on my laptop, I get a pop up reminder from the swiftpoint software to register my swiftpoint mouse. I remember registering it when I first set it up (a few months ago). I have logged in to my swiftpoint account and cannot find anyplace
  • Swiftpoint X1 won't "start" with windows (10)

    Hello there! I've been enjoying this mice for the last week ^^ (Swift-point Z) But I've been dealing with this issue that, every time I restart the computer, the program doesn't start, and because of this, I don't have the "switch profiles automatically"
  • Key-binds not retained after PC reboots

    I added something to my Fingertip buttons, but after every Windows restart, as soon, as I save in the software, those keybinds are gone, Which kind of comes in tandem with that from time to time, the scroll wheel needs to be turned twice to switch directions(which
  • Issue with linked applications not activating profile

    Heya! Ok. I've come across a problem. To preface: I have subprofiles under Desktop. Currently it's just Browsers and XYplorer under there as the export from the old driver didn't play nice. Also subprofiles under Games. yeah i love subprofiles, heh. When
  • Keep losing profile output actions

    I use expert mode to program my profiles, and due to that setting a Logo Color on a profile requires also re-implementing the output OLED -> Flash -> Current Profile.  For whatever reason, I keep losing that output on my profiles.  Today it happened as
  • Controller input not detected

    I struggle to get controller input detected by external software or games. Windows joycpl also doesn't seem to detect any buttons or sticks, not sure if it ever did or should tho.
  • I can't scroll diagonally with P3 control panel

    Hi guiys, Recently I  finally got my propoint and I really love this product! However, there is only one thing I can't accept.  When using propoint with P3 control panel, I can't scroll diagonally. I can scroll either vertically or horizontally. But once I terminate P3 control panel, it allows to scroll diagonally on any programms. Is it a known bug or does it happen only to me?
  • OLED Screen non-responsive

    I've got a problem with my Z at home: OLED screen is showing nothing. I've attempted to program in various things to display, but I'm getting nothing.
  • Windows update wiped configs

    Situation: This computer moved from Swiftpoint to X1, I do not believe I had ever saved profile to mouse. Windows update, rebooted and mouse did not work. Thankfully, this is a laptop so I had a trackpad to open X1 and I see that everything inside is
  • Custom output actions added to profile switch lost when X1 Control Panel closed.

    Another thing I encountered is, that if I add an output action to the general settings(like flash current profile) it is removed, when I start up my pc again. Aparrently it is still saved, as the mouse still flashes the profile when switching, but as
  • Firmware update time out

    2 just Local\Swiftpoint X1 Control Panel dont Local\SwiftpointDriver in china
  • Can't add "scroll down" to button

    Adding scroll input defaults to Left click. Happens when adding scroll to any button. See video.
  • Import doubles bindings

    I noticed today: when I import a saved profile, on one of the mappings, it doubles every keybinding, so I have lmb bound twice, rmb twice and so on
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    Disclaimer: Linux is not an officially supported platform. This release is purely experimental, so comes with no guarantee that it will work on your system, or that it will receive further updates. A list of known issues is included further below. But
  • Swiftpoint X1 Control Panel Beta Testing

    If you'd like to be involved in testing beta versions of the software for our Professional Range mice check the thread linked below for more details (Community account required)
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    Providing Feedback If you have any feedback or suggestions feel free to post them in our community forum as an Idea topic, or submit a ticket. First though please do a quick search in-case someone else has already started a relevant topic you could add to instead. If they have, make sure to use the voting system so we know which ideas are most popular. You will find the Vote button at the top of any Idea topic. Reporting Issues If you encounter any issues with the X1 Control Panel please post details
  • Sticky Posts

  • X1 Control Panel Experimental Linux Version

    Disclaimer: Linux is not an officially supported platform. This release is purely experimental, so comes with no guarantee that it will work on your system, or that it will receive further updates. A list of known issues is included further below. But
  • Providing Feedback and Reporting Issues

    Providing Feedback If you have any feedback or suggestions feel free to post them in our community forum as an Idea topic, or submit a ticket. First though please do a quick search in-case someone else has already started a relevant topic you could add to instead. If they have, make sure to use the voting system so we know which ideas are most popular. You will find the Vote button at the top of any Idea topic. Reporting Issues If you encounter any issues with the X1 Control Panel please post details
  • Most Discussed Topics

  • Is there a way to use deep click to soft aim in GTA5?

    Explanation: Similar to how a real fire arm functions, GTA5 has a feature that allows slightly pulling the right trigger/R2 on a controller to soft aim. As far as I've been able to find, there are no in-game keybinds or settings that allow a mouse to
  • Swiftpoint Z2 losing gyro after windows sleep

    I've narrowed down the cause to probably this reason. After a few windows sleep and wake up cycles, the gyro stops being detected. I haven't been able to find a solution to this and the last post that had this problem said there would be a firmware update
  • Can't drag across programs

    For some reason I cannot get the Z2 to click and drag across programs, it always "lets go" once another window is in focus. I have the left button configured correctly in the Global profile (press and release) and no other profiles change this behaviour.